Difference between revisions of "Calls by Source"
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[[Image:calls_by_source.png]] | [[Image:calls_by_source.png]] | ||
NOTE: '''Unknown''' calls are the ones, which CallerID length is < 11 digits or number is invalid. | |||
== Window is empty! == | == Window is empty! == | ||
This happens when MOR can't determine from which destination calls came. | This happens when MOR can't determine from which destination calls came (e.g. when there are no correct CallerIDs at all - not a single one). | ||
MOR tries to do that (to determine) by CallerID. | MOR tries to do that (to determine) by CallerID. | ||
Revision as of 14:37, 19 October 2009
This window shows from which Destination calls came.
NOTE: Unknown calls are the ones, which CallerID length is < 11 digits or number is invalid.
Window is empty!
This happens when MOR can't determine from which destination calls came (e.g. when there are no correct CallerIDs at all - not a single one).
MOR tries to do that (to determine) by CallerID.
So if we have such calls:
MOR can't know which destination calls came from.
Here all CallerID are local extensions, that means they are not related to any Destination.
That's why window is empty.
