Difference between revisions of "M4 Number Pools Usage Report"
From Kolmisoft Wiki
Jump to navigationJump to search
(Created page with "=Description= M4 Number Pools '''Usage Report''' provides detailed statistics about numbers used in a Number Pool, when Number Pools is set as Callerid In [https://wiki.kolmisoft.com/index.php/M4_Origination_Points#CallerID Origination Point] or [https://wiki.kolmisoft.com/index.php/M4_Termination_Points#CallerIDTermination Point] <br><br> =Usage= Number Pools Usage Report can be selected for each Number Pool in the main Number Pools Window, which is accessible from '''...") |
|||
| Line 1: | Line 1: | ||
=Description= | =Description= | ||
M4 Number Pools '''Usage Report''' provides detailed statistics about numbers used in a Number Pool, when Number Pools is set as Callerid In [https://wiki.kolmisoft.com/index.php/M4_Origination_Points#CallerID Origination Point] or [https://wiki.kolmisoft.com/index.php/M4_Termination_Points# | M4 Number Pools '''Usage Report''' provides detailed statistics about numbers used in a Number Pool, when Number Pools is set as Callerid In [https://wiki.kolmisoft.com/index.php/M4_Origination_Points#CallerID Origination Point] or [https://wiki.kolmisoft.com/index.php/M4_Termination_Points#CallerID Termination Point] | ||
<br><br> | <br><br> | ||
| Line 13: | Line 13: | ||
Number Pool Numbers' Usage Report consists of two main parts: header and main table. | Number Pool Numbers' Usage Report consists of two main parts: header and main table. | ||
* '''Number Usage''' - | The header consists of the following fields: | ||
* '''Number Usage''' - total calls with callerid taken from a Number Pool / count of Numbers in a Number Pool. | |||
* '''Total Calls''' - total calls with callerid taken from a Number Pool. | |||
* '''Answered Calls''' - total answered calls with callerid taken from a Number Pool. | |||
* '''ASR''' - (Answered Calls / Total Calls) * 100 | |||
* '''CPS''' - Total Calls / 3600 | |||
Main table show usage of each number from a Number Pools for each hour in a specific day. | |||
It is possible to search specific DIDs and export table to '''CSV''' for further analysis | |||
<br><br> | |||
== See also == | |||
* [https://wiki.kolmisoft.com/index.php/M4_Origination_Points#CallerID Origination Point] | |||
* [https://wiki.kolmisoft.com/index.php/M4_Termination_Points#CallerID Termination Point] | |||
* [https://wiki.kolmisoft.com/index.php/M4_Number_Pools] | |||
Revision as of 13:53, 25 April 2023
Description
M4 Number Pools Usage Report provides detailed statistics about numbers used in a Number Pool, when Number Pools is set as Callerid In Origination Point or Termination Point
Usage
Number Pools Usage Report can be selected for each Number Pool in the main Number Pools Window, which is accessible from MAINTENANCE -> Number Pools
The report will be generated once you will click on the Usage Report button in the appropriate Number's Pool column.
Number Pool Numbers' Usage Report consists of two main parts: header and main table.
The header consists of the following fields:
- Number Usage - total calls with callerid taken from a Number Pool / count of Numbers in a Number Pool.
- Total Calls - total calls with callerid taken from a Number Pool.
- Answered Calls - total answered calls with callerid taken from a Number Pool.
- ASR - (Answered Calls / Total Calls) * 100
- CPS - Total Calls / 3600
Main table show usage of each number from a Number Pools for each hour in a specific day.
It is possible to search specific DIDs and export table to CSV for further analysis
