Difference between revisions of "M4 Services"
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* '''Round by''' - how to round call duration (default by 1 second). | * '''Round by''' - how to round call duration (default by 1 second). | ||
*'''Base Tariff''' - this Tariff will be used when all minutes are spent | *'''Base Tariff''' - this Tariff will be used when all minutes are spent | ||
*'''Discount on Call Rates | *'''Discount on Call Rates''' | ||
* '''Limit Max rate for Provider''' - Calls with higher Provider Rate will be dropped | * '''Limit Max rate for Provider''' - Calls with higher Provider Rate will be dropped | ||
* '''Notify Customer''' - Notify customer when set amount of minutes is used. | * '''Notify Customer''' - Notify customer when set amount of minutes is used. | ||
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* '''Action on Expiry''' - Action after service expiry. Possible options are: Terminate the call, Continue call using a discount rate, Continue call using base tariff. | * '''Action on Expiry''' - Action after service expiry. Possible options are: Terminate the call, Continue call using a discount rate, Continue call using base tariff. | ||
*'''Transfer to the next period max unused minutes''' - How many minutes to transfer to next period. If 100 is set, but 300 minutes were not used, 100 minutes will be transferred. | *'''Transfer to the next period max unused minutes''' - How many minutes to transfer to next period. If 100 is set, but 300 minutes were not used, 100 minutes will be transferred. | ||
==Custom Services== | ==Custom Services== | ||
Revision as of 14:31, 5 April 2022
A Service is a product that can be sold to the client that is charged every month, day, or just one time.
Flat-Rate Plans
Flar-Rates Plans are available at Accounting –> Services –> Flat-Rate Plans page.
To create a new service, press on ADD NEW FLAT-RATE PLAN.
- Name - name of Flat Service
- Description - informational message about Flat-Rate (can be left empty)
- Recommended charge plan - Charge plan which User will be charged for service subscription (excluding connection fees if any),
- Minutes - how many minutes user can call using this service,
- Round by - how to round call duration (default by 1 second).
- Base Tariff - this Tariff will be used when all minutes are spent
- Discount on Call Rates
- Limit Max rate for Provider - Calls with higher Provider Rate will be dropped
- Notify Customer - Notify customer when set amount of minutes is used.
- Email Template - Email template for notification
- Action on Expiry - Action after service expiry. Possible options are: Terminate the call, Continue call using a discount rate, Continue call using base tariff.
- Transfer to the next period max unused minutes - How many minutes to transfer to next period. If 100 is set, but 300 minutes were not used, 100 minutes will be transferred.
Custom Services
A list of Custom Services is available at Accounting –> Services –> Custom Services page.
To create a new service, press on ADD NEW CUSTOM SERVICE.
Enter name, description, and select Charge Plan from the drop-down list.
A Service will be visible in the Custom Services list.
