Difference between revisions of "M4 Hangup Cause Report"
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(Created page with '<!-- M2 Hangup Cause --> = Description = The report shows Hangup Cause Graphs by Cause Codes and Answered/Failed calls by date due to provided search options. = Usage = Go to …') |
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'''NOTE:''' If there is no User or Destination Group set, the search result shows Hangup Cause statistics for ALL the Users and the Destination Groups. | '''NOTE:''' If there is no User or Destination Group set, the search result shows Hangup Cause statistics for ALL the Users and the Destination Groups. | ||
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[[File:M2 | [[File:M2 hgc1.png]] | ||
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= Charts = | = Charts = | ||
The pie chart shows a number of Calls by Hangup Cause Code. | The pie chart shows a number of Calls by Hangup Cause Code. | ||
Revision as of 06:53, 26 September 2018
Description
The report shows Hangup Cause Graphs by Cause Codes and Answered/Failed calls by date due to provided search options.
Usage
Go to Reports -> Hangup Cause:
You can Refine the search results by providing an intended time period, a User and their Devices and a Destination Group.
NOTE: If there is no User or Destination Group set, the search result shows Hangup Cause statistics for ALL the Users and the Destination Groups.
Charts
The pie chart shows a number of Calls by Hangup Cause Code.
The column chart shows Answered and Failed Calls by date.
NOTE: Below the charts is the Cause codes table, which shows detailed information for every Hangup Cause Code.
