Difference between revisions of "What is necessary to troubleshoot MOR system"
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** Which user/device/provider/did/etc is/are used | ** Which user/device/provider/did/etc is/are used | ||
** ETC - as many details as possible | ** ETC - as many details as possible | ||
* If problem is with some file - attach file or send it over email | |||
* Complete Asterisk CLI output regarding problematic call (if problem is with dialing) | * Complete Asterisk CLI output regarding problematic call (if problem is with dialing) | ||
** [http://wiki.kolmisoft.com/index.php/Asterisk_CLI What is Asterisk CLI?] | ** [http://wiki.kolmisoft.com/index.php/Asterisk_CLI What is Asterisk CLI?] | ||
Revision as of 11:44, 20 August 2008
- Exact specification about the problem:
- When it happens
- Upon which conditions
- Which number is dialed/To which number is dialed
- Which user/device/provider/did/etc is/are used
- ETC - as many details as possible
- If problem is with some file - attach file or send it over email
- Complete Asterisk CLI output regarding problematic call (if problem is with dialing)
- System Admin's password to GUI
- SSH root password
- MySQL root or mor password and access to phpmyadmin
