Difference between revisions of "Calls are not recorded"
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* Calls should be answered to be recorded. | * Calls should be answered to be recorded. | ||
* Make sure recordings are enabled in [[User Details#Recordings | user settings]] or user [[Device settings#Recordings | device settings]] | |||
Revision as of 06:32, 23 September 2011
- Check recording log: /var/log/mor/record_file.log
Make sure you have correct Recordings_Folder in /home/mor/config/environment.rb file
On Asterisk server check /var/spool/asterisk/monitor for files
If you do not see them here do:
chmod 777 /var/spool/asterisk/monitor ln -s /var/spool/asterisk/monitor /home/mor/public/recordings cp -u /usr/src/mor/scripts/mor_wav2mp3 /bin/
- Calls should be answered to be recorded.
- Make sure recordings are enabled in user settings or user device settings
