Fax2Email

This feature let's user receive normal fax and get it to email in PDF format. The following image shows common implementation of Fax2Email functionality:

NOTE: Fax over VoIP does not work reliably and should only be used for testing purposes only.

In order to start using this feature it should be enabled in Settings – Various – Fax2Email enabled.

When it's enabled you need to create some device and make it FAX type. It can be done in device settings:

When device's type is FAX it is marked as FAX device everywhere with icon

Then you need to add emails to which received fax should be sent. You can enter unlimited emails here.

When fax device is created you have two possibilities to use it:

1. It is possible to route call directly to fax device
2. You can use fax-detection, so when fax is detected – it will be routed to fax device and if it is not detected – to nornal device.

Second choice lets you save one DID – e.g. lets receive calls and faxes on same number.

First method is very easy to implement – you just need to assign FAX device to some DID:

When you want to do fax-detection you need to set this in some device's Call Flow. In Before Call state:

Here when call comes system will try to decide is it fax – if so – call is routed to FAX device and sent to appropriate emails. If call is simple call – it will gets sent to IAX2/101 device.

For received faxes and various stats check Fax statistics in STATISTICS - Various - Faxes section:

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See also:

• Fax over VoIP