Revision as of 14:08, 5 April 2022

A Service is a product that can be sold to the client that is charged every month, day, or just one time.

Flat-Rate Plans

Flar-Rates Plans are available at Accounting –> Services –> Flat-Rate Plans page.

To create a new service, press on ADD NEW FLAT-RATE PLAN.

Name - name of Flat Service
Description - informational message about Flat-Rate (can be left empty)
Recommended charge plan - Charge plan which User will be charged for service subscription (excluding connection fees if any),
Minutes - how many minutes user can call using this service,
Round by - how to round call duration (default by 1 second).
Base Tariff - this Tariff will be used when all minutes are spent
Discount on Call Rates"""
Limit Max rate for Provider - Calls with higher Provider Rate will be dropped
Notify Customer - Notify customer when set amount of minutes is used.
Email Template - Email template for notification
Action on Expiry - Action after service expiry. Possible options are: Terminate the call, Continue call using a discount rate, Continue call using base tariff.
Transfer to the next period - How Limit Max rate for Provider

A list of Custom Services is available at Accounting –> Services –> Custom Services page.

To create a new service, press on ADD NEW CUSTOM SERVICE.

Enter name, description, and select Charge Plan from the drop-down list.

A Service will be visible in the Custom Services list.

@@ Line 10: / Line 10: @@
 [[File:M4 flat rates.png]]
+* '''Name''' - name of Flat Service
+* '''Description''' - informational message about Flat-Rate (can be left empty)
+* '''Recommended charge plan''' - Charge plan which User will be charged for service subscription (excluding connection fees if any),
+* '''Minutes''' - how many minutes user can call using this service,
+* '''Round by''' - how to round call duration (default by 1 second).
+*'''Base Tariff''' - this Tariff will be used when all minutes are spent
+*'''Discount on Call Rates"""
+* '''Limit Max rate for Provider''' - Calls with higher Provider Rate will be dropped
+* '''Notify Customer''' - Notify customer when set amount of minutes is used.
+* '''Email Template''' - Email template for notification
+* '''Action on Expiry''' - Action after service expiry. Possible options are: Terminate the call, Continue call using a discount rate, Continue call using base tariff.
+*'''Transfer to the next period''' - How Limit Max rate for Provider