Difference between revisions of "M4 Warning Balance"
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=Description= | =Description= | ||
This function allows a number of actions to be taken when a User's balance drops lower than the set value. | This function allows a number of actions to be taken when a User's balance drops lower or increases more than the set value. | ||
You can edit Warning Balance in [[M2 Users | User Details]]. | You can edit Warning Balance in [[M2 Users | User Details]]. | ||
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* Check '''Active''' to activate this function. | * Check '''Active''' to activate this function. | ||
* Upon activation, the User, Admin and Responsible Accountant will receive an email when | * Upon activation, the User, Admin and Responsible Accountant will receive an email when balance | ||
** drops lower than the balance set in the fields. | |||
** increases more than the balance set in the fields. | |||
* '''Only once when balance drops lower than''' – email will be sent only one time when balance drops lower than written. | * '''Only once when balance drops lower than''' – email will be sent only one time when balance drops lower than written. | ||
* '''Every day at''' – email will be sent every day at selected time, by users time zone, while balance is lower than written. | * '''Every day at''' – email will be sent every day at selected time, by users time zone, while balance is lower than written. | ||
* Check '''Play before every call''' and select the audio file to play an audio message whenever the user makes a call if balance drops below setup Warning Balance. | * Check '''Play before every call''' and select the audio file to play an audio message whenever the user makes a call if balance drops below setup Warning Balance. | ||
'''Use this with caution - not many users will like this!''' | '''Use this with caution - not many users will like this!''' | ||
Revision as of 13:49, 27 May 2014
Description
This function allows a number of actions to be taken when a User's balance drops lower or increases more than the set value.
You can edit Warning Balance in User Details.
Usage
- Check Active to activate this function.
- Upon activation, the User, Admin and Responsible Accountant will receive an email when balance
- drops lower than the balance set in the fields.
- increases more than the balance set in the fields.
- Only once when balance drops lower than – email will be sent only one time when balance drops lower than written.
- Every day at – email will be sent every day at selected time, by users time zone, while balance is lower than written.
- Check Play before every call and select the audio file to play an audio message whenever the user makes a call if balance drops below setup Warning Balance.
Use this with caution - not many users will like this!
Destination of Email
Email goes to one of preset email addresses:
- Usually email is sent to Billing email address.
- If Billing email address is not set, email is sent to Main email address.
- If Main email address is not set, email is sent to Rates email address.
- If Rates email address is not set, email is sent to NOC email address.
- If none of Billing, Main, Rates or NOC email is set, no warning balance email will be sent.
Admin and Accountant Warning Email get into email address which is written in Registration Address block of Personal details.
