Difference between revisions of "MOR X4"
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| [[File:cross.png]]|| [https://support.kolmisoft.com/tickets/ticket_show/17563 Provider availability monitoring/control] || Will disable/enable Provider when it is down improving ASR/ACD stats and user experience | | [[File:cross.png]]|| [https://support.kolmisoft.com/tickets/ticket_show/17563 Provider availability monitoring/control] || Will disable/enable Provider when it is down improving ASR/ACD stats and user experience | ||
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| [[File:cross.png]]|| Blacklist functionality || Dynamic Routing based on smart logic which puts a 'score' on the call by its SRC, DST or RTP IP and allows routing call with high score over different route | | [[File:cross.png]]|| [[Blacklist functionality]] || Dynamic Routing based on smart logic which puts a 'score' on the call by its SRC, DST or RTP IP and allows routing call with high score over different route | ||
|- | |- | ||
| [[File:cross.png]]|| [https://support.kolmisoft.com/tickets/ticket_show/17748 Queues] || Queue functionality to extend MOR's PBX capabilities | | [[File:cross.png]]|| [https://support.kolmisoft.com/tickets/ticket_show/17748 Queues] || Queue functionality to extend MOR's PBX capabilities | ||
Revision as of 11:04, 24 May 2013
MOR X4 will be released in the July 1st or August 1st of 2013. Exact date will be announced later.
Links are to our internal Support system which needs login.
New functionality
| Status | Functionality | Why is it good? |
 |
Ability to set automated alerts for monitoring purposes | Get alerted about the problems fast and solve them asap |
|
FAS Detector | Detect FAS and take care of it, improve ASR/ACD and user experience |
|
Provider availability monitoring/control | Will disable/enable Provider when it is down improving ASR/ACD stats and user experience |
|
Blacklist functionality | Dynamic Routing based on smart logic which puts a 'score' on the call by its SRC, DST or RTP IP and allows routing call with high score over different route |
|
Queues | Queue functionality to extend MOR's PBX capabilities |
|
Music On Hold | Old simple MOH management over GUI |
|
Webphone | Allow your users call from their computer (Java based) |
|
Load Monitoring | Disallows STATISTICS which use a lot of server resources if server load is too high - saves system from overloading |
 |
Automatic Old Calls Archiving | Garbage collector to save space and increase system stability and reliability (and speed!) |
|
mm:ss time format | This is market standard not yet implemented in MOR |
|
Aggregate report export to CSV | To quickly provide data to Providers/Users for disputes, etc |
|
LCR change on time periods (e.g. daily/ peak-off peak/etc) | Advanced Routing |
|
CPS Limitation | Limit call tries per time period, helps against flooding |
|
Provider Balance Limit | Be safe how much you can sell to some Provider, limit its balance |
|
Quick Provider Changes window | Quickly change settings for many several Providers at once |
|
DID Import | Import DIDs from file, easy and fast way for day-to-day engineer's work |
Not confirmed yet/possible
Important Changes
- Only User will be able to make calls. E.g. Admin, Accountant and Reseller will not be able to make calls anymore. They will have to create separate User to make calls.
- API will be adjusted, method names changed (keeping backwards-compatibility), responses and parameters fixed
