Difference between revisions of "I have a problem with Payments"
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Payments missing in menu: | '''Payments missing in menu:''' | ||
Statistics -> Finances | Statistics -> Finances | ||
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Such action is not considered as a manual, thus does not appear in the Payments or Finances reports.\ | Such action is not considered as a manual, thus does not appear in the Payments or Finances reports.\ | ||
Payments are not shown in users menu: | '''Payments are not shown in users menu:''' | ||
Make sure reseller or admin is not making manual payments - in end user menu | Make sure reseller or admin is not making manual payments - in end user menu | ||
users can only see the payments they make them selves not the payments that admin/reseller makes. | users can only see the payments they make them selves not the payments that admin/reseller makes. |
Revision as of 13:56, 1 December 2011
Payments missing in menu:
Statistics -> Finances
This usually happens if you create a new user with initial balance.
Such action is not considered as a manual, thus does not appear in the Payments or Finances reports.\
Payments are not shown in users menu:
Make sure reseller or admin is not making manual payments - in end user menu
users can only see the payments they make them selves not the payments that admin/reseller makes.