Difference between revisions of "Fax is not received"

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  == Spawn extension (mor_fax2email, h, 2) exited non-zero on 'Local/91000x@mor_local-1f39,2'
  == Spawn extension (mor_fax2email, h, 2) exited non-zero on 'Local/91000x@mor_local-1f39,2'


that means that FAX was not received and you should search for the problem in the sending side.
the problem can be anywhere if you get this error. Please see this page: [[Fax_over_VoIP|FAX over VoIP]]




<br><br>
<br><br>
= See also =  
= See also =  
* [[I have a problem with Fax]]
* [[I have a problem with Fax]]
* [[Fax over VoIP]]
* [[Fax over VoIP]]

Revision as of 12:15, 22 July 2011

After trying to use Fax2Email functionality in Asterisk CLI you see:

  • Check permissions on /var/spool/asterisk/faxes






mor_fax2email: MOR Fax2Email v0.1.3 AGI script started.
mor_fax2email: Failed to connect database server. Check debug for more info.
mor_fax2email: ERROR! Not connected to database.

Solution:

In /var/lib/asterisk/agi-bin/mor.conf correct DB connection settings.



__ast_pbx_run: Channel 'Local/999@mor_local-1217,2' sent into invalid extension 'fax' in context 'mor_fax2email', but no invalid handler

Make sure /etc/asterisk/extensions_mor.conf has such line:

[mor_fax2email]
exten => _X.,1,Answer
exten => _X.,2,StopPlaytones
exten => _X.,3,Playback(beep)
exten => _X.,4,Set(FAXFILE=${CDR(UNIQUEID)})
exten => _X.,5,RxFax(/var/spool/asterisk/faxes/${FAXFILE}.tif)
exten => fax,1,Goto(mor_fax2email,111,1)
exten => h,1,DeadAGI(mor_fax2email)
exten => h,2,Hangup

If not - add such line (marked in bold) and reload Asterisk.

ERROR! TIF file does not exist!

If you get a similar output in Asterisk CLI:

mor_fax2email:
mor_fax2email: MOR Fax2Email AGI script started.
mor_fax2email: Successfully connected to database.
mor_fax2email: from sender: , fax file: 1311285609.5, faxsender: 311043455xx, fax_id :14, pdf file: /var/spool/asterisk/faxes/1311285609.5.pdf, tif file: /var/spool/asterisk/faxes/1311285609.5.tif
[2011-07-22 00:01:52] NOTICE[3316]: app_mor_debug.c:168 process_call_details: RTPAUDIOQOS: ssrc=655552979;themssrc=428650528;lp=0;rxjitter=0.006493;rxcount=4511;txjitter=0.002304;txcount=541;rlp=0;rtt=0.020000
[2011-07-22 00:01:52] NOTICE[3316]: app_mor_debug.c:186 process_call_details: PDD:
[2011-07-22 00:01:52] NOTICE[3316]: app_mor.c:2407 mor_acct_stop: Reseller's balance will be deducted by: 0.000000, and frozen balance by: 0.000000.
mor_fax2email: ERROR! TIF file does not exist!
-- AGI Script mor_fax2email completed, returning 0
-- Executing [h@mor_fax2email:2] Hangup("Local/910007@mor_local-1f39,2", "") in new stack
== Spawn extension (mor_fax2email, h, 2) exited non-zero on 'Local/91000x@mor_local-1f39,2'

the problem can be anywhere if you get this error. Please see this page: FAX over VoIP




See also