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| <big><big><big>'''Welcome to the Kolmisoft Wiki Page'''</big></big></big> | | <br> |
| <br><br>
| | <mkmeta>Page dedicated mainly for MOR Class 5 Softswitch and M4 Class 4 Softswitch</mkmeta> |
| | | __NOTOC__ |
| <hr> | | <table border="0" cellpadding="2" cellspacing="0" > |
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| [[Image:mor8_box.png|right|200px]]
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| == [[MOR Manual | '''MOR Manual''']] == | |
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| <br><br>
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| ==Guides==
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| ===Testing===
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| * [[Testing MOR PRO installation | Testing MOR installation]]
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| * [[Check GUI log]]
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| * [[Asterisk CLI]]
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| * [[app_mor.so version]]
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| * [[VoIP Bandwidth Calculator]]
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| * [[Performance Testing with Sipp]]
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| * [[Watch active calls/channels in Asterisk server from CLI]]
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| * [[Testing System]]
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| ===Installation===
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| * [[MOR PRO Installation|MOR Installation]]
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| ** [[MOR install script]]
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| ** [[Preparation for testing]]
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| * [[Zaptel installation]]
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| ** [[zapata.conf example configuration]]
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| ** [[Zaptel installation for MOR FREE LiveCD 0.5]]
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| * [[mod_fcgid installation]]
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| * [[G723/G729 Codec installation]]
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| * [[MySQL Replication]]
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| * [[Sangoma Wanpipe installation]]
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| * [[Debian Etch installation]]
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| * [[Centos installation]]
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| * [[RMagick installation]] - not used anymore
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| * [[mime-construct installation]] - not used anymore
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| * [[Setting up https secure connection | Setting up https secure connection (SSL)]]
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| * [[Install Eluna Stats]]
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| * [[Configure SSH connection between servers]]
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| * [[Fail2Ban installation]]
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| === [[MOR FREE]] ===
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| * [[MOR install from InstallCD]]
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| * [[Check if downloaded file is not corrupted | Check that the downloaded file is not corrupted]]
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| * [[MOR FREE Core upgrade]]
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| * [[MOR FREE 64bit]]
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| ===GUI===
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| * [[Upgrade MOR GUI]]
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| * [[Controlling access to /billing]]
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| * [[Change folder /mor to another]]
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| * [[Change flag for translation]]
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| * [[MOR GUI Translation]]
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| * [[Remove Manual link from admin GUI]]
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| * [[Lost MOR GUI admin password]]
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| * [[Implement login form into your website]]
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| * [[Translate months in GUI]]
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| ===DB===
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| * [[Live Backups]]
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| * [[How to access MySQL database via WEB]]
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| * [[Lost MySQL root password?]]
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| * [[Backup old Calls]]
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| ===Asterisk===
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| * [[Zaptel configuration for MOR]]
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| * [[Ports which should be opened]]
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| * [[Asterisk under NAT]]
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| * [[Asterisk CLI debug]]
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| * [[Which codecs should I choose for devices]]
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| * [[How to restart Asterisk server]]
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| * [[How to change RTP port range for Asterisk]]
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| * [[Two SIP listening ports for single Asterisk]]
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| * [[sip.conf]]
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| * [[RTPAUDIOQOS Demystified]]
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| * [[Explanation about stucked calls]]
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| ===Other=== | | <tr> |
| | <td>[[Image:mor11_manual_book.png|80px|alt="Manual"|link=]]</td> |
| | <td> |
| | <h1>[[MOR Manual|MOR Class 5 Softswitch Manual]]</h1> |
| | This section covers main functionality of MOR Softswitch with Billing and Routing<br><br> |
| | </td> |
| | </tr> |
|
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|
| * [[Custom Development]]
| | <tr> |
| * [[How to increase call volume]]
| | <td>[[Image:mor11_manual_book.png|80px|alt="Manual"|link=]]</td> |
| * [[VoIP Traffic]]
| | <td> |
| * [[Latency]]
| | <h1>[[M2 Switch Manual|M4 Class 4 Softswitch Manual]]</h1> |
| * [[Conference with MOR + Trixbox]]
| | This section covers main functionality of M4 Softswitch with Billing and Routing<br><br> |
| * [[Softphones]]
| | </td> |
| * [[How to change server's IP]]
| | </tr> |
| * [[How to add additional hdd in MOR]]
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| * [[Server working very slowly]]
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| * [[Why amounts are without VAT?]]
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| * [[MOR post installation]]
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| * [[MOR PRO upgrade]]
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| ** [[MOR 0.7 Upgrade]]
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| ** [[MOR 0.8 Upgrade | MOR 8 Upgrade]]
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| * [[Mor user password change HOW-TO]]
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| * [[What is necessary to troubleshoot MOR PRO system]]
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| * [[Where I can get my serial key from]]
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| * [[Change default passwords]]
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| * [[Frequently Asked Questions (FAQ)]]
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| * [[Idefisk configuration| Idefisk 1.37 Configuration]]
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| * [[X-PRO Configuration]]
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| * [[Video call with CounterPath eyeBeam]]
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| * [[How to set static IP in Debian]]
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| * [[Timezone in RoR]]
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| * [[Voice quality]]
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| * [[Sound files]]
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| ** [[Convert WAV file to Asterisk playable format]]
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| ** [[TTS Engines]]
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| * [[Fax over VoIP]]
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| ** [[Send_Receive_Fax-T38 | Send Receive Fax over T38]]
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| * [[NTP: Server Time Sync]]
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| * [[Selinux]]
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| * [[Fail2Ban]]
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| * [[Recommended hardware for MOR server]]
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| * [[Where to buy termination]]
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| * [[How to block someone's IP]]
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| * [[High availability (Heartbeat clustering)]]
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| * [[Migration to other server]]
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| * [[What is direct URL]]
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| * [[MOR and SER]]
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| * [[Wiki formating guidelines]]
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|
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|
| | <tr> |
| | <td></td> |
| | <td> |
| | <h1>[[MOR/M2 Related Guides| MOR/M4 Related Guides]]</h1> |
| | Here you will find all topics related to the MOR/M4 but not included into Manual<br><br> |
| | </td> |
| | </tr> |
|
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| <br> | | <tr> |
| | <td></td> |
| | <td> |
| | <h1>[[VOIP Business - Guides and Resources]]</h1> |
| | All guides which are related with VoIP business: <br>where to look for providers, what licenses needed, how to increase your profit, etc <br> <br> |
| | </td> |
| | </tr> |
|
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| ==Documentation==
| | <tr> |
| | <td></td> |
| | <td> |
| | <h1>[[Various Guides]]</h1> |
| | All guides which are not related to the MOR <br> <br> |
| | </td> |
| | </tr> |
|
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|
| * [[MOR Features]]
| | <tr> |
| * [[Asterisk versions not compatible with MOR]]
| | <td></td> |
| * [[MOR compatible Linux distributions]]
| | <td> |
| * [[Why we do not suggest to use IAX2]]
| | <h1>[[Problems/Troubleshooting]]</h1> |
| * [[Various documentation| FAQ]]
| | Guides and suggestions how to solve various problems you can come across <br> <br> |
| * [[How fast MOR can perform]]?
| | </td> |
| * [[Implementations]]
| | </tr> |
| * [[Job offer for LTU| Job offer - suspended]]
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|
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| * '''[[Ticket System | Support System]]'''
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| ** [[Support System explanation]]
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| ** [[Create new Ticket in Ticket System]]
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| ** [[Write comment to the Ticket]]
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| ** [[In what order tickets are solved in Support System]]
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| ** [[Support]]
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|
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| * '''Releases'''
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| ** [[MOR PRO v0.5 documentation|MOR PRO v0.5]]
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| ** [[MOR PRO v0.6 documentation|MOR PRO v0.6]]
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| ** [[MOR PRO v0.7 documentation|MOR PRO v0.7]]
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| ** [[MOR v0.8 documentation|MOR 8]]
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| ** [[MOR 9 documentation|MOR 9]]
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| ** [[MOR Carrier Class]]
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|
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| | <table> |
|
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| <br><br> | | <br><br> |
|
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| ==Problems/Troubleshooting==
| | '''IMPORTANT!''' Kolmisoft does not take any responsibility if you use the information found in this wiki and you do any damage to your data, software or servers. '''USE IT AT YOUR OWN RISK!''' |
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| [[Image:warning.png|50px]][[I HAVE A PROBLEM]]!!!
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| [[Image:problems.gif|right]]
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| <br><br><br>
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| ===Asterisk===
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| * [[How to get crash info from core file with GDB]]
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| * [[How to resolve long PDD]]
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| * [[Scheduling destruction of SIP dialog]]
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| * [[Correct auth, but based on stale nonce received from]]
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| * [[IAX2 Call rejected, CallToken Support required]]
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| * [[sip show peers does not show devices]]
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| * [[DTMF problems]]
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| * [[Call hangs after 30 seconds]]
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| * [[Call hangs after 30 minutes]]
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| * [[Troubleshooting RINGING]]
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| * [[Channel sent into invalid extension 's' in context 'mor_callingcard', but no invalid handler]]
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| * [[chan_sip.c:1786 __sip_xmit: sip_xmit of 0x81cbc78]]
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| * [[Get Asterisk CLI output for specific call]]
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| * [[Wrong time in voice mail messages]]
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| * [[Failed to write frame]]
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| * [[Call failed]]
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| * [[rtcp halted Invalid argument]]
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| * [[no samples for g729tolin]]
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| * [[Asterisk can't connect to MySQL database]]
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| * [[Out of idle IAX2 threads]]
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| * [[Asterisk displays wrong time]]
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| * [[SIP Error Codes]]
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| * [[Call rejected by IP: No authority found]]
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| * [[Unable to forward voice frame]]
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| * [[CallerID not passed]]
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| * [[DID is not working]]
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| * [[Calls are not recorded]]
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| * [[Fax is not received]]
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| * [[MOR can't determine who is calling. Make sure accountcode is set for caller (Provider or Device)]]
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| * [[Retrieved 0 adv.rates, max adv.rate: 0.000000, total event price: 0.000000]]
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| * [[One-way audio or not audio at all]]
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| ** [[One way audio problems]]
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| * [[Voicemail]]
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| ** [[No sound on Voicemail or Playback]]
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| ** [[Voicemail does not work]]
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| * [[Dropping extra frame of G.729 since we already have a VAD frame at the end]]
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| * [[Comfort noise support incomplete in Asterisk (RFC 3389)]]
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| * [[mysql_reconnect: mor: Unknown connection error: (2006) MySQL server has gone away.]]
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| * [[Call dropped upon connection]]
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| * [[Starting asterisk: Cannot find your TTY]]
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| * [[False ANSWER| False Answer - False Ring]]
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| * [[Unable to allocate RTCP socket: Too many open files in system]]
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| * [[Echo]]
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| * [[Asterisk stops working with Internet loss]]
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| * [[Asterisk ended with exit status 1 Asterisk died with code 1]]
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| * [[Unknown signalling method 'pri_cpe']]
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| * [[ERROR: Could not open H.323 listener port on 1720]]
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| * [[Auto-Dialer: ERROR! No actions found]]
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| * [[sip_poke_noanswer: Peer 'XXX' is now UNREACHABLE!]]
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| * [[Unknown RTP codec 127 received]]
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| * [[CLIR for ZAP channels]]
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| * [[determine_firstline_parts: Bad request protocol Packet]]
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| * [[Maximum retries exceeded on transmission]]
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| * [[RTCP Read too short]]
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| * [[Peer is not dynamic]]
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| * [[AMI Connection]]
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| * [[H323 problems]]
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| * '''Devices'''
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| ** [[Can't register device]]
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| *** [[Registration from 'SOME DEVICE' failed for 'IP' - Not a local domain]]
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| *** [[Unable to find key 'XXX' in family 'SIP/Registry']]
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| *** [[Registration from 'sip:XXX@23.45.67.89' failed for '34.56.67.89' - No matching peer found]]
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| *** [[Peer is trying to register, but not configured as host=dynamic]]
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| ** [[Device can't dial out]]
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| *** [[No path to translate from XXX to YYY]]
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| *** [[Call rejected by IP: No such context/extension]]
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| *** [[mor_authorize: Too low balance for more simultaneus calls!!!]]
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| ** [[Device can't be reached]]
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| *** [[Unable to create channel of type 'XXX' (cause 3 - No route to destination)]]
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| ** [[Device is not receiving video]]
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| ** [[Device in Callshop can dial when not LOGGED IN]]
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| ** [[Device ring non standard]]
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| * '''Zaptel'''
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| ** [[Zaptel YELLOW alarm]]
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| ** [[Unable to open master device '/dev/zap/ctl']]
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| * [[Cant dial to *9901]]
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| <br>
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| === System ===
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| * [[Balance troubleshooting]]
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| * [[System sends email every hour on 1st day of the month]]
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| <br>
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| ===GUI===
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| * [[Why I see unknown file in archive?]]
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| * [[How to remove calling cards (ccshop) shop from GUI]]
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| * [[System uses too much memory]]
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| * [[Can't open GUI]]
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| * [[Can't login]]
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| * [[Graphs does not appear]]
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| * [[Can't open phpMyAdmin]]
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| * [[Can't send email]]
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| * [[Can't initiate web callback]]
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| * [[Can't setup callback]]
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| * [[Vouchers are not accepted]]
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| * [[Can't delete device/user - it has calls]]
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| * [[lib/transaction/simple.rb:46: warning: already initialized constant Messages]]
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| * [[We're sorry, but something went wrong]]
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| * [[GUI Error - Errno::ENETUNREACH]]
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| * [[GUI Error - SystemExit]]
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| * [[GUI Error - Sender address rejected]]
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| * [[GUI Error - Email Username and Password not accepted]]
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| * [[GUI Error - Email SMTP server timeout]]
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| * [[GUI Error - Message refused]]
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| * [[GUI Error - Email SMTP]]
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| <br>
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| ===MySQL===
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| * [[How to repair MySQL table]]
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| * [[Incorrect key file for table '/tmp/#sql_xxxx.MYI'; try to repair it ]]
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| * [[DB Tips]]
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| <br>
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| ===Installation===
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| * [[rails: command not found]]
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| * [[Debian packages installation problems]]
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| * [[yaml.rb:133: BUG Segmentation fault]]
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| <br>
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| === Hardware ===
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| * [[VoiceBlue Ring problem]]
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| * [[Linksys PAP2]]
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