Difference between revisions of "I can hear HGC even I disabled them"
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Make sure you [[How to restart Asterisk server | restarted Asterisk]] after you [[Hangupcause Sounds | disabled HGC Sounds]]. | |||
If you can still hear HGC sounds, that means that your Provider is using MOR also and has HGC enabled on his server. | |||
To make sure of this, check the call in which you heard HGC sound. | |||
If it looks like this: | |||
[[Image:hgc_on_provider.png]] | |||
That means exactly that - your Provider plays HGC on his server. | |||
ANSWERED (16) points to this. | |||
If you see ANSWERED (2XX) that means that HGC is played on your server, e.g. you failed to disable them. | |||
Contact your Provider to resolve this issue. As HGC is ment just for beginners to help to start, Provider should disable HGC on their server asap. | |||
<br><br> | <br><br> | ||
= See also = | = See also = | ||
* [[I do not want to hear an error message at the end of the call]] | |||
* [[I have a problem with Calls]] | * [[I have a problem with Calls]] | ||
Latest revision as of 10:22, 20 February 2010
Make sure you restarted Asterisk after you disabled HGC Sounds.
If you can still hear HGC sounds, that means that your Provider is using MOR also and has HGC enabled on his server.
To make sure of this, check the call in which you heard HGC sound.
If it looks like this:
That means exactly that - your Provider plays HGC on his server.
ANSWERED (16) points to this.
If you see ANSWERED (2XX) that means that HGC is played on your server, e.g. you failed to disable them.
Contact your Provider to resolve this issue. As HGC is ment just for beginners to help to start, Provider should disable HGC on their server asap.
