Difference between revisions of "Cannot access Recordings in GUI"

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If in GUI on Recordings page you get Forbidden do:
If in GUI on Recordings page you get Forbidden or recordings are inacessible
[[File:Gui_inaccessible_recordings.png]]


  rm -fr /home/mor/public/recordings
Please do the following to fix the issue:
 
  rm -fr /home/mor/public/recordings
  ln -s /var/spool/asterisk/monitor /home/mor/public/recordings
  ln -s /var/spool/asterisk/monitor /home/mor/public/recordings
chmod 777 /var/spool/asterisk/monitor


= See also =


<br><br>
* [[I have a problem with Recordings]]
----
* [[Recordings Addon]]
<br><br>
* [[External Recordings Server]]
 
Make sure you have correct '''Recordings_Folder''' in ''/home/mor/config/environment.rb'' file.
 
It should look like this:
 
Recordings_Folder = "http://<YOUR SERVER IP>/billing/recordings/"
 
'''IMPORTANT!''' <YOUR SERVER IP> should be ---> your real server IP, do not leave such writing - ENTER here YOU SERVERS' IP!
 
Restart Apache after that:
 
/etc/init.d/httpd restart

Latest revision as of 06:05, 8 May 2019

If in GUI on Recordings page you get Forbidden or recordings are inacessible Gui inaccessible recordings.png

Please do the following to fix the issue: 

rm -fr /home/mor/public/recordings
ln -s /var/spool/asterisk/monitor /home/mor/public/recordings
chmod 777 /var/spool/asterisk/monitor

See also

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