Difference between revisions of "What is necessary to troubleshoot MOR system"

From Kolmisoft Wiki
Jump to navigationJump to search
 
(One intermediate revision by the same user not shown)
Line 5: Line 5:
** Which user/device/provider/did/etc is/are used
** Which user/device/provider/did/etc is/are used
** ETC - as many details as possible
** ETC - as many details as possible
 
* If problem is with some file - attach file or send it over email
* Complete Asterisk CLI output regarding problematic call (if problem is with dialing)
* Complete Asterisk CLI output regarding problematic call (if problem is with dialing)
** [http://wiki.kolmisoft.com/index.php/Asterisk_CLI What is Asterisk CLI?]
** [http://wiki.kolmisoft.com/index.php/Asterisk_CLI What is Asterisk CLI?]

Latest revision as of 15:01, 28 March 2011

  • Exact specification about the problem:
    • When it happens
    • Upon which conditions
    • Which number is dialed/To which number is dialed
    • Which user/device/provider/did/etc is/are used
    • ETC - as many details as possible
  • If problem is with some file - attach file or send it over email
  • Complete Asterisk CLI output regarding problematic call (if problem is with dialing)



  • System Admin's password to GUI
  • SSH root password
  • MySQL root or mor password and access to phpmyadmin
Retrieved from "https://wiki.kolmisoft.com/index.php?title=What_is_necessary_to_troubleshoot_MOR_system&oldid=9145"