Difference between revisions of "Softswitch performance"

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Average MOR performance is 500 concurrent calls per server. In case such capacity is not enough and your business grows, various [[Implementations | multi-server implementations]] are available which can guarantee performance up to 10 000 concurrent calls.
The system performance in ideal conditions (no extensive GUI usage and no transcoding):


Call capacity vary depending on the following factors:
* MOR single-server solution - up to 500 concurrent calls, up to 50 CPS (most of the time it's closer to 20).
* MOR [[Implementations | multi-server solution]] - up to 2000 concurrent calls, up to 100 CPS (most of the time it's closer to 60).


* [[Recommended_hardware_for_MOR_server | Hardware specifications]]
* M4 single-server solution - up to 500 concurrent calls, up to 100 CPS
* Components running on same server (splitting database and GUI on different server increases performance a lot)
* M4 [[M4_System_Architecture | multi-server solution]]- up to 10 000 concurrent calls, up to 1000 CPS.
* GUI usage (to generate invoices, reports, etc)
* Additional functionality usage (recordings, IVRs, transcoding, etc)
* Calls length (big capacity of short calls (e.g. Call Center traffic) take much more system resources comparing with long calls)


To get an idea how many concurrent calls MOR can handle, please check [[Performance tests | results of stress tests]].
<br>
== Factors that influence softswitch performance ==
 
* [[Recommended_hardware_for_MOR_server | Hardware specifications]] (CPU, RAM, HDD type - 5400/7200 rpm, SSD, SAS, Raid, NIC etc.)
* Network (routers/switches)
* Providers (connectivity, quality, PDD)
* CPS (if you accept a lot of short calls at the same time (so called dialer or call center traffic), softswitch performance decreases)
* Structure of call (signalling only or signalling with media)
* Processes, running on the same time (if you generate invoices, statistics or run other processes, softswitch performance decreases)
* Additional functionality usage (if you record calls, use different IVR structures, softswitch performance decreases)
* Codec and protocol used
* Protocol and codec conversion (in case of transcoding performance decreases two times)
* Calls length (if you accept a lot of short calls at the same time (so called dialer or call center traffic), softswitch performance decreases)
* DB and GUI on same server or on the separate (if you separate DB and GUI, you can increase performance)
* SIP balancer present or not (if you use SIP balancer in front of the servers, you can increase performance)
* Business model (Calling Card, Callback and Call Center calls decreases softswitch performance)
* etc
<br>
See also: [http://blog.kolmisoft.com/how-do-you-select-a-softswitch-based-on-concurrent-calls/ How do you select a softswitch based on concurrent calls?]
 
<br>
 
== Screenshots from real use cases ==
 
In all of the below examples, companies were using [[Recommended_hardware_for_MOR_server | recommended hardware]].
 
=== MOR, single server solution, Wholesale Transit business ===
 
'''Implementation''': single server with 24 cores, GUI is not used almost at all.
 
'''Results''': up to 500 concurrent calls, up to 1500 call attempts per minute.
 
[[File:8.png]]
 
[[File:9.png]]
<br><br>
 
=== MOR, 4-servers solution, Wholesale Transit business === 
 
'''Implementation''': [[SIP_balancer | SIP balancer]], 3 Asterisk (MOR) servers and DB/GUI server.
 
'''Results''': 1200 concurrent calls,  1500 call attempts per minute.
 
[[File:115_Load_Stats.png]]
 
[[File:115_Load_Statsatm.png]]
<br><br>
 
 
<br><br>
 
=== M2, 7-servers solution, Wholesale Transit business ===
 
'''Implementation''': [[SIP_balancer | SIP balancer]], 5 Freeswitch (M2) servers and DB/GUI server.
 
'''Results''': 6105 concurrent calls, up to 6400 call attempts per minute.
 
[[File:6105cc.png]]
<br><br>
 
 
==See also==
* [[CPS_Limit | CPS Limit]]
* [[Recommended_hardware_for_MOR_server | Recommended hardware]]
* [http://blog.kolmisoft.com/how-do-you-select-a-softswitch-based-on-concurrent-calls/ How do you select a softswitch based on concurrent calls?]
* [[Performance Suggestions]]

Latest revision as of 13:37, 13 September 2024

The system performance in ideal conditions (no extensive GUI usage and no transcoding):

  • MOR single-server solution - up to 500 concurrent calls, up to 50 CPS (most of the time it's closer to 20).
  • MOR multi-server solution - up to 2000 concurrent calls, up to 100 CPS (most of the time it's closer to 60).
  • M4 single-server solution - up to 500 concurrent calls, up to 100 CPS
  • M4 multi-server solution- up to 10 000 concurrent calls, up to 1000 CPS.


Factors that influence softswitch performance

  • Hardware specifications (CPU, RAM, HDD type - 5400/7200 rpm, SSD, SAS, Raid, NIC etc.)
  • Network (routers/switches)
  • Providers (connectivity, quality, PDD)
  • CPS (if you accept a lot of short calls at the same time (so called dialer or call center traffic), softswitch performance decreases)
  • Structure of call (signalling only or signalling with media)
  • Processes, running on the same time (if you generate invoices, statistics or run other processes, softswitch performance decreases)
  • Additional functionality usage (if you record calls, use different IVR structures, softswitch performance decreases)
  • Codec and protocol used
  • Protocol and codec conversion (in case of transcoding performance decreases two times)
  • Calls length (if you accept a lot of short calls at the same time (so called dialer or call center traffic), softswitch performance decreases)
  • DB and GUI on same server or on the separate (if you separate DB and GUI, you can increase performance)
  • SIP balancer present or not (if you use SIP balancer in front of the servers, you can increase performance)
  • Business model (Calling Card, Callback and Call Center calls decreases softswitch performance)
  • etc


See also: How do you select a softswitch based on concurrent calls?


Screenshots from real use cases

In all of the below examples, companies were using recommended hardware.

MOR, single server solution, Wholesale Transit business

Implementation: single server with 24 cores, GUI is not used almost at all.

Results: up to 500 concurrent calls, up to 1500 call attempts per minute.

8.png

9.png

MOR, 4-servers solution, Wholesale Transit business

Implementation: SIP balancer, 3 Asterisk (MOR) servers and DB/GUI server.

Results: 1200 concurrent calls, 1500 call attempts per minute.

115 Load Stats.png

115 Load Statsatm.png




M2, 7-servers solution, Wholesale Transit business

Implementation: SIP balancer, 5 Freeswitch (M2) servers and DB/GUI server.

Results: 6105 concurrent calls, up to 6400 call attempts per minute.

6105cc.png


See also

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