Difference between revisions of "Warning balance"
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= Description= | = Description= | ||
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You can edit '''Warning Balance''' in [[User Details]]. | You can edit '''Warning Balance''' in [[User Details]]. | ||
[[Image: | == From Admin Account == | ||
[[Image:Warning balance user edit.png]] | |||
<br> | |||
Check '''Active''' to activate this function. | Check '''Active''' to activate this function. | ||
<!---Admin and Accountant are able to get warning emails from MOR X5---> | |||
Upon activation, the User, Admin and Responsible Accountant will receive an email when User balance drops lower than the balance set in the fields after: '''Send email when balance drops lower than'''. | |||
Select when to send such an email and for who: | |||
* '''Only once when balance drops lower than''' – email will be sent only one time when balance drops lower than written. | |||
* '''Every day at''' – email will be sent every day at selected time, by users time zone, while balance is lower than written. | |||
Select when to send such an email: | Additionally, you can play an audio message whenever the user makes a call if balance drops below setup Warning Balance. | ||
Check '''Play before every call''' and select the audio file to play. | |||
'''Play when balance drops lower than''' lets to set balance limit for above option. | |||
If '''Send SMS in addition to Emails:''' is active (options is available from X15), MOR will send SMS in addition to Email. MOR will send SMS to number set in "Mobile Phone:" field in Registration Address section. | |||
Use this with caution - not many users will like this! | |||
* '''Warning Balance Email''' – This Email is used as a primary email where to send Warning Balance email. If this email is empty '''Email''' in Registration Address section is used. | |||
== From Reseller Account == | |||
[[Image:Warning_balance_user_edit_from_reseller.png]] | |||
<br> | |||
Check '''Active''' to activate this function. | |||
Upon activation, the User and Reseller will receive an email when User balance drops lower than the balance set in the fields after: '''Send email when balance drops lower than'''. | |||
Select when to send such an email and for who: | |||
* '''Only once when balance drops lower than''' – email will be sent only one time when balance drops lower than written. | * '''Only once when balance drops lower than''' – email will be sent only one time when balance drops lower than written. | ||
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Use this with caution - not many users will like this! | Use this with caution - not many users will like this! | ||
* '''Warning Balance Email''' – This Email is used as a primary email where to send Warning Balance email. If this email is empty '''Email''' in Registration Address section is used. | |||
* '''Send SMS in addition to Emails''' - if this option is active (available from X15), MOR will send SMS in addition to Email. MOR will send SMS to number set in "Mobile Phone:" field in Registration Address section. | |||
=Other notes= | |||
*Emails are sent hourly that means that it might take some time for you to receive an email after the balance drops. | *Emails are sent hourly that means that it might take some time for you to receive an email after the balance drops. | ||
*Function is available from MORx5 | |||
<br><br> | <br><br> | ||
Latest revision as of 12:54, 12 April 2023
Description
This function allows a number of actions to be taken when a user's balance drops lower than the set value.
You can edit Warning Balance in User Details.
From Admin Account
Check Active to activate this function. Upon activation, the User, Admin and Responsible Accountant will receive an email when User balance drops lower than the balance set in the fields after: Send email when balance drops lower than.
Select when to send such an email and for who:
- Only once when balance drops lower than – email will be sent only one time when balance drops lower than written.
- Every day at – email will be sent every day at selected time, by users time zone, while balance is lower than written.
Additionally, you can play an audio message whenever the user makes a call if balance drops below setup Warning Balance.
Check Play before every call and select the audio file to play.
Play when balance drops lower than lets to set balance limit for above option.
If Send SMS in addition to Emails: is active (options is available from X15), MOR will send SMS in addition to Email. MOR will send SMS to number set in "Mobile Phone:" field in Registration Address section.
Use this with caution - not many users will like this!
- Warning Balance Email – This Email is used as a primary email where to send Warning Balance email. If this email is empty Email in Registration Address section is used.
From Reseller Account
Check Active to activate this function.
Upon activation, the User and Reseller will receive an email when User balance drops lower than the balance set in the fields after: Send email when balance drops lower than.
Select when to send such an email and for who:
- Only once when balance drops lower than – email will be sent only one time when balance drops lower than written.
- Every day at – email will be sent every day at selected time, by users time zone, while balance is lower than written.
Additionally, you can play an audio message whenever the user makes a call if balance drops below setup Warning Balance.
Check Play before every call and select the audio file to play.
Use this with caution - not many users will like this!
- Warning Balance Email – This Email is used as a primary email where to send Warning Balance email. If this email is empty Email in Registration Address section is used.
- Send SMS in addition to Emails - if this option is active (available from X15), MOR will send SMS in addition to Email. MOR will send SMS to number set in "Mobile Phone:" field in Registration Address section.
Other notes
- Emails are sent hourly that means that it might take some time for you to receive an email after the balance drops.
- Function is available from MORx5
