Difference between revisions of "I have a problem with Payments"

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Payments missing in menu:
'''Payments missing in menu:'''


  Statistics -> Finances
  Statistics -> Finances
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Such action is not considered as a manual, thus does not appear in the Payments or Finances reports.\
Such action is not considered as a manual, thus does not appear in the Payments or Finances reports.\


Payments are not shown in users menu:
'''Payments are not shown in users menu:'''


Make sure reseller or admin is not making manual payments - in end user menu
Make sure reseller or admin is not making manual payments.


users can only see the payments they make them selves not the payments that admin/reseller makes.
In end user menu users can only see the payments they make them selves not the payments that admin/reseller makes.

Latest revision as of 13:57, 1 December 2011

Payments missing in menu:

Statistics -> Finances

This usually happens if you create a new user with initial balance.

Such action is not considered as a manual, thus does not appear in the Payments or Finances reports.\

Payments are not shown in users menu:

Make sure reseller or admin is not making manual payments.

In end user menu users can only see the payments they make them selves not the payments that admin/reseller makes.