Difference between revisions of "Call Shop Addon"
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= >>>>> [[Custom Development | THIS ADDON IS STILL IN DEVELOPMENT]] <<<<<< = | = >>>>> [[Custom Development | THIS ADDON IS STILL IN DEVELOPMENT]] <<<<<< = | ||
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=What is Call Shop?= | |||
A callshop is a business that physically provides phones for the purpose of making long-distance telephone calls. | |||
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It is an additional functionality which allows to have and manage Call Shops for Admin and Resellers. | It is an additional functionality which allows to have and manage Call Shops for Admin and Resellers. | ||
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=Typical Call Shop Scenarios= | |||
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==Prepaid== | |||
* Customer visits the call shop. | |||
* Customer pre-pays the operator for the call. | |||
* The operator will then activate a phone booth for the customer using billing software. | |||
* The customer will go to the phone booth and dial the destination number. | |||
* Billing software will record the call details and the corresponding call charges for future reporting needs. | |||
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==Postpaid== | |||
* Customer visits the call shop. | |||
* Customer chooses a vacant phone booth and dials the destination number. | |||
* Billing software keeps track of each phone booth's call details and the corresponding call charges for invoicing and future reporting needs. | |||
* When the customer has completed his/her calls, the operator generates an invoice for the customer's calls. | |||
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Revision as of 10:39, 18 August 2010
This addon is available starting from MOR 9
>>>>> THIS ADDON IS STILL IN DEVELOPMENT <<<<<<
What is Call Shop?
A callshop is a business that physically provides phones for the purpose of making long-distance telephone calls.
What is a Call Shop Addon?
It is an additional functionality which allows to have and manage Call Shops for Admin and Resellers.
Typical Call Shop Scenarios
Prepaid
- Customer visits the call shop.
- Customer pre-pays the operator for the call.
- The operator will then activate a phone booth for the customer using billing software.
- The customer will go to the phone booth and dial the destination number.
- Billing software will record the call details and the corresponding call charges for future reporting needs.
Postpaid
- Customer visits the call shop.
- Customer chooses a vacant phone booth and dials the destination number.
- Billing software keeps track of each phone booth's call details and the corresponding call charges for invoicing and future reporting needs.
- When the customer has completed his/her calls, the operator generates an invoice for the customer's calls.
Manager's view
Call Shop Management in Admin's/Reseller's view
