Difference between revisions of "Voicemail does not work"

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= VoiceMail application is missing =
Make sure VoiceMail application is loded:
Make sure VoiceMail application is loded:


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Fix error or recompile Asterisk.
Fix error or recompile Asterisk.
= External server is checked =
Go to SETTINGS - Billing - DIDs - PBX Functions - VoiceMail and uncheck (if checked) '''VoiceMail Server active'''
If Voicemail starts to work - that means that you misconfigured External Voicemail server (or clicked this checkbox by accident).





Revision as of 12:43, 5 October 2009

VoiceMail application is missing

Make sure VoiceMail application is loded:

CLI> show modules like mail
Module                         Description                              Use Count
app_hasnewvoicemail.so         Indicator for whether a voice mailbox ha 0
app_voicemail.so               Comedian Mail (Voicemail System)         0
2 modules loaded

If no - restart Asterisk and look for error messages.

Fix error or recompile Asterisk.


External server is checked

Go to SETTINGS - Billing - DIDs - PBX Functions - VoiceMail and uncheck (if checked) VoiceMail Server active

If Voicemail starts to work - that means that you misconfigured External Voicemail server (or clicked this checkbox by accident).



See also