Difference between revisions of "Call hangs after 30 seconds"
From Kolmisoft Wiki
Jump to navigationJump to search
| Line 1: | Line 1: | ||
* Check timeout - maybe call can't last more then 30s? | * Check timeout - maybe call can't last more then 30s? | ||
* Make sure call is made over SIP protocol | |||
* Write down all IPs of all devices which participate in the session | * Write down all IPs of all devices which participate in the session | ||
* Enable sip debug and look for BYE packet, who is sending it. | * Enable sip debug and look for BYE packet, who is sending it. | ||
| Line 24: | Line 25: | ||
* Check network settings (bad routing/bad settings/etc) | * Check network settings (bad routing/bad settings/etc) | ||
* Change device at the other end | * Change device at the other end | ||
<br><br> | |||
---- | |||
See also: | |||
* [http://docstore.mik.ua/univercd/cc/td/doc/product/voice/ata/ataadmn/sip30ad/sip88aph.htm#wp1006974 SIP call flow] | |||
Revision as of 08:36, 13 August 2009
- Check timeout - maybe call can't last more then 30s?
- Make sure call is made over SIP protocol
- Write down all IPs of all devices which participate in the session
- Enable sip debug and look for BYE packet, who is sending it.
- If there is no BYE packet - big chance that problem is in the network - e.g. BYE packet does not reach our end or other end has problems with SIP protocol implementation
- Check IP in SIP debug and compare to real IPs
- If it is possible - try to capture SIP debug at the other end and compare to SIP debug in MOR
Such lines:
[Aug 6 11:50:43] NOTICE[22403]: chan_sip.c:2927 auto_congest: Auto-congesting SIP/prov253-0a1966d0 -- SIP/prov253-0a1966d0 is circuit-busy Scheduling destruction of SIP dialog '0ceffd014862f2c043209aa56d4930f4@82.194.82.123' in 32000 ms (Method: INVITE)
Clearly points that there is no response from dialed server, so timeout occurred.
Possible solutions:
- Check IP/port settings in configuration
- Check network settings (bad routing/bad settings/etc)
- Change device at the other end
See also:
