M4 CDR Import Templates

CDR Import Templates allow to create templates with specific columns for CSV files. These templates can be used to import CDRs.

How to create CDR Import Template

CDR Import Templates can be accessed in Billing -> CDR -> Import -> Templates:

Here you can create new CDR Import Template by clicking ADD NEW TEMPLATE:

You will be asked to configure CDR Import Template name, column separator, decimal separator, number of lines to skip, date format and CSV columns:

Billed Seconds - is answered time or time to be billed, without call setup time(post-dial delay).

Let's say a call comes in and no answer for X second, after that answered, after that Y seconds speaks/play something and hangs up.

So Duration will be X + Y, while Billed Seconds (time to be billed) will be Y.

Using CDR Import Templates

Before uploading CSV file, you can choose which CDR Import Template to use: