What is increment

Description

The increment is the amount of time in which the call will be rounded before billing. It is counted in seconds.

Example:

• Imagine call length is 15s
• Rate for 1 min is 1 EUR/min (for simplicity reasons)

Then:

• If the increment is 1, then call length will be counted as 15s and call price will be 0.25 EUR (1/60*15) - increment is 1, so the call can be 1, 2, 3... in length. 15s is the exact length of the call.
• If the increment is 10, then call length will be counted as 20s and call price will be 0.333.. EUR (1/60*20) - increment is 10, so the call can be 10, 20, 30... in length. 20s is nearest to 15.
• If the increment is 20, then call length will be counted as 20s and call price will be 0.333.. EUR (1/60*20) - increment is 20, so the call can be 20, 40, 60... in length. 20s is nearest to 15.

The most common increment is 1 second (e.g. call is billed by each second).

• If the increment is 60, then call length will be counted as 60s and call price will be 1.0 EUR (1/60*60) - increment is 60, so the call can be 60, 120, 180... in length. 60s is nearest to 15.

If call's length is 55s the call will be billed in 60s anyway. If call length is 65s the call will be billed in 120s.

What is Minimal Time?

It is almost the same as increment, the difference is that increment valid every amount of time it is set, but Minimal time is valid only once per call at the very start of the call (first increment).

For example:

• If Minimal time is 10, and the call length was 5s, the user will be billed for 10s.
• If Minimal time is 10, and the call length was 25s, the user will be billed for 25s.

But the priority of Minimal time is lower than Increments.

• If Minimal time is 10, Increment is 30, and the call length was 5s, the user will be billed for the 30s as is set in increment.

Different format (industry standard)

Initial Seconds / Incremental Seconds / Grace Time (non-chargeable interval of an established connection)

Connection Unit / Bill Unit / Grace Time (different naming)

30/6 and 1/1 are billing increments.  30/6 means that a call less than 30 seconds will be billed 30 seconds and every 6 second there after.  So if a call actually lasts 32 seconds you would bill 36 seconds 30 + 6 second increment.  1/1 is billing for every second.  No rounding up at all.  If you are the buyer you want this billing but if you are the seller you want 30/6

1/1/0: per-second billing. Charged from the start.

30/6/0: minimum billing 30 seconds, then increments of 6 seconds after that. If you talked 2 seconds you'd be billed for 30 secs. If you talk for 32 seconds you'd be billed for 36. Charged from the start.

60/60/0: minimum billing length is 60 seconds, and then each additional minute. So basically if you talk 3 seconds you'd be billed for a full minute. If you talked 75 seconds you'd be billed for 2 minutes, etc. Charged from the start.

X/Y/Z in Kolmisoft's terminology would be X - minimal time, Y - increment after the minimal time, Z - Grace Time

How can I bill my client 60/60?

Set Increment to 60 and Min.Time to 60

See also

• What is rounding