Difference between revisions of "Cannot access Recordings in GUI"

From Kolmisoft Wiki
Jump to navigationJump to search
 
(2 intermediate revisions by 2 users not shown)
Line 1: Line 1:
If in GUI on Recordings page you get Forbidden do:
If in GUI on Recordings page you get Forbidden or recordings are inacessible
[[File:Gui_inaccessible_recordings.png]]


  rm -fr /home/mor/public/recordings
Please do the following to fix the issue:
 
  rm -fr /home/mor/public/recordings
  ln -s /var/spool/asterisk/monitor /home/mor/public/recordings
  ln -s /var/spool/asterisk/monitor /home/mor/public/recordings
  chmod 777 /var/spool/asterisk/monitor
  chmod 777 /var/spool/asterisk/monitor


<br><br>
----
<br><br>
Make sure you have correct '''Recordings_Folder''' in ''/home/mor/config/environment.rb'' file.
It should look like this:
Recordings_Folder = "http://<YOUR SERVER IP>/billing/recordings/"
'''IMPORTANT!''' <YOUR SERVER IP> should be ---> your real server IP, do not leave such writing - ENTER here YOU SERVERS' IP!
Restart Apache after that:
/etc/init.d/httpd restart
----
= See also =
= See also =


* [[I have a problem with Recordings]]
* [[I have a problem with Recordings]]
* [[Recordings Addon]]
* [[Recordings Addon]]
* [[External Recordings Server]]

Latest revision as of 06:05, 8 May 2019

If in GUI on Recordings page you get Forbidden or recordings are inacessible Gui inaccessible recordings.png

Please do the following to fix the issue: 

rm -fr /home/mor/public/recordings
ln -s /var/spool/asterisk/monitor /home/mor/public/recordings
chmod 777 /var/spool/asterisk/monitor

See also

Retrieved from "https://wiki.kolmisoft.com/index.php?title=Cannot_access_Recordings_in_GUI&oldid=24641"