Difference between revisions of "Queue Log"
From Kolmisoft Wiki
Jump to navigationJump to search
(Created page with 'image:Queue_Log.PNG') |
|||
| Line 1: | Line 1: | ||
In order to properly manage ACD Queues, it is important to be able to keep track of details of Call setups and teardowns in much greater detail than traditional Call Detail records provide. In order to support this, extensive and detailed tracing of every Queued Call is stored in the Queue Log. | |||
[[image:Queue_Log.PNG]] | [[image:Queue_Log.PNG]] | ||
Revision as of 23:16, 21 March 2017
In order to properly manage ACD Queues, it is important to be able to keep track of details of Call setups and teardowns in much greater detail than traditional Call Detail records provide. In order to support this, extensive and detailed tracing of every Queued Call is stored in the Queue Log.
