Difference between revisions of "IVR is not working"
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Run /usr/local/mor/mor_ast_generate_ivr | Run /usr/local/mor/mor_ast_generate_ivr | ||
Output for Asterisk | Output for Asterisk should look like: | ||
[ivr_block1] | [ivr_block1] | ||
| Line 33: | Line 26: | ||
You will get such error with Asterisk 1.4 configuration for Asterisk 1.8: | You will get such error with Asterisk 1.4 configuration for Asterisk 1.8: | ||
Channel 'Local/ | Channel 'Local/...' sent into invalid extension 's' in context 'ivr_block...', but no invalid handler | ||
Fix: | Fix: | ||
| Line 49: | Line 42: | ||
<br><br> | <br><br> | ||
= See more = | = See more = | ||
* [[I have a problem with IVR]] | * [[I have a problem with IVR]] | ||
Latest revision as of 16:09, 9 December 2016
Troubleshooting
Make sure /etc/asterisk/asterisk.conf has
execincludes = yes
Make sure /etc/asterisk/extensions_mor.conf has
#include extensions_mor_ivr.conf
Make sure /etc/asterisk/extensions_mor_ivr.conf has
#exec /usr/local/mor/mor_ast_generate_ivr
Run /usr/local/mor/mor_ast_generate_ivr
Output for Asterisk should look like:
[ivr_block1] switch => Realtime/ivr_block1@extensions ... ...
If it is not @extensions, but @realtime_ext then it means old Asterisk 1.4 compatible script is used and we need to upgrade it to support Asterisk 1.8 (@extensions):
You will get such error with Asterisk 1.4 configuration for Asterisk 1.8:
Channel 'Local/...' sent into invalid extension 's' in context 'ivr_block...', but no invalid handler
Fix:
cd /usr/src/mor/sh_scripts/asterisk/scripts ./install.sh
Reload Asterisk:
asterisk -vrx "reload"
Retest.
