Difference between revisions of "M4 Call Tracing"

From Kolmisoft Wiki
Jump to navigationJump to search
(Created page with '=Description= Call tracing is perfect feature for troubleshooting. While M2 Hangupcause Codes tells some details about failed Calls, Call Tracing able to show all steps - wh…')
 
Line 1: Line 1:
=Description=
=Description=


Call tracing is perfect feature for troubleshooting. While [[M2 Hangupcause Codes]] tells some details about failed Calls, Call Tracing able to show all steps - whats happening during the Call.  
Call tracing is useful feature for troubleshooting. While [[M2 Hangupcause Codes]] tells some details about failed Calls, Call Tracing able to show all steps - whats happening during the Call.  
<br><br>
<br><br>
=Usage=
=Usage=
Line 9: Line 9:
[[Image:calls_list_for_call_tracing.png]]
[[Image:calls_list_for_call_tracing.png]]
<br><br>
<br><br>
For Call Tracing will be taken chosen Call details (like source and destination) and you will be redirected to the new page
Call tracing will use details from actual Call (like source and destination), you will be redirected to the new page
<br><br>
<br><br>
[[Image:calls_log_loading.png]]
[[Image:calls_log_loading.png]]
<br><br>
<br><br>
where after few moments will be shown Call Log
and after few moments Call Log will be shown
<br><br>
<br><br>
[[Image:calls_log.png]]
[[Image:calls_log.png]]
<br><br>
<br><br>
Call Log will show self explanatory warnings, errors (in red colored text) and other details.
Call Log will show self explanatory warnings, errors (in red colored text) and other details.

Revision as of 13:47, 25 March 2015

Description

Call tracing is useful feature for troubleshooting. While M2 Hangupcause Codes tells some details about failed Calls, Call Tracing able to show all steps - whats happening during the Call.

Usage

Go to REPORTS -> Calls List and click on the Icon call tracing.png icon for a Call Tracing.

Calls list for call tracing.png

Call tracing will use details from actual Call (like source and destination), you will be redirected to the new page

Calls log loading.png

and after few moments Call Log will be shown

Calls log.png

Call Log will show self explanatory warnings, errors (in red colored text) and other details.