Difference between revisions of "Call was billed incorrectly"

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Copy ''cdr.conf'' from ''/usr/src/mor/asterisk-conf/'' folder to ''/etc/asterisk/'' and restart Asterisk.
Copy ''cdr.conf'' from ''/usr/src/mor/asterisk-conf/'' folder to ''/etc/asterisk/'' and restart Asterisk.


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= Call was ANSWERED but marked as UNKNOWN and not billed =
If your Asterisk version is 1.4.18.1 you need to recompile core with such line in app_mor.h:
#define AST_VER_14241 0
not:
#define AST_VER_14241 1


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<br><br>

Revision as of 11:10, 11 July 2011

'Wrong' rate was applied to the call

If you think that not correct rate was applied to the call, you should use Call Tracing to investigate such Calls.



Call was ANSWERED but billsec = 0

When Asterisk version >= 1.4.33.1:

Copy cdr.conf from /usr/src/mor/asterisk-conf/ folder to /etc/asterisk/ and restart Asterisk.




Call was ANSWERED but marked as UNKNOWN and not billed

If your Asterisk version is 1.4.18.1 you need to recompile core with such line in app_mor.h:

#define AST_VER_14241 0

not:

#define AST_VER_14241 1



See also