View source for How to forward the Call when Device is offline

1. Go to '''SETTINGS''' -> '''Users''' -> '''Devices''' and from opened device list choose a device. Click [[file:callflow.png]] icon which will lead you to ''[[Call Flow]]'' page.


2. In the ''Call Flow'' window choose ''Failed'' and click [[file:icon_edit.png]] icon:


[[File:Devices callflow failed.png]]


3. In the ''Action'' dropdown choose ''Forward'' and click ''Change''


[[File:Callflow action.png]]


4. In ''Data'' section select whether you want it to be forwarded to a local device (choose one from the dropdown) or an external number (enter the number), choose CallerID settings and click ''Change'':


[[File:Callflow forward details.png]]


'''Call flow is ready!'''

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= See also =
* [[Call Flow]]