ERROR! TIF file does not exist
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If you get a similar output in Asterisk CLI:
mor_fax2email: mor_fax2email: MOR Fax2Email AGI script started. mor_fax2email: Successfully connected to database. mor_fax2email: from sender: , fax file: 1311285609.5, faxsender: 311043455xx, fax_id :14, pdf file: /var/spool/asterisk/faxes/1311285609.5.pdf, tif file: /var/spool/asterisk/faxes/1311285609.5.tif [2011-07-22 00:01:52] NOTICE[3316]: app_mor_debug.c:168 process_call_details: RTPAUDIOQOS: ssrc=655552979;themssrc=428650528;lp=0;rxjitter=0.006493;rxcount=4511;txjitter=0.002304;txcount=541;rlp=0;rtt=0.020000 [2011-07-22 00:01:52] NOTICE[3316]: app_mor_debug.c:186 process_call_details: PDD: [2011-07-22 00:01:52] NOTICE[3316]: app_mor.c:2407 mor_acct_stop: Reseller's balance will be deducted by: 0.000000, and frozen balance by: 0.000000. mor_fax2email: ERROR! TIF file does not exist! -- AGI Script mor_fax2email completed, returning 0 -- Executing [h@mor_fax2email:2] Hangup("Local/910007@mor_local-1f39,2", "") in new stack == Spawn extension (mor_fax2email, h, 2) exited non-zero on 'Local/91000x@mor_local-1f39,2'
that means that FAX was not received and you should search for the problem in the sending side.