Difference between revisions of "I have a problem with Auto Dialer"

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  Queued call to CHANNEL_NAME expired without completion after 0 attempts
  Queued call to CHANNEL_NAME expired without completion after 0 attempts


Too much calls at the same time. Decrease your settings in mor.conf file for AD.
Too much calls at the same time. Server cannot cope. Decrease your settings in mor.conf file for AD.


Also turning logs off will help a lot (sometimex x3!) More info: [[MOR Server Speedup]]
Also turning logs off will help a lot (sometimex x3!) More info: [[MOR Server Speedup]]

Revision as of 18:43, 31 July 2012

Please create device for campaign

If you get this error when you are creating an Autodialer campaign - that means that admin user does not have a device.

Create a new device for admin and you will be able to create a compaign.

Autodialer.png



Auto-Dialer: ERROR! No actions found

Edit file /usr/src/mor/mor_ad/app/mor_ad_cron.c, change

MOR_AD_CAMPAIGN

to:

MOR_AD_CAMPAIGN_ID

Execute /usr/src/mor/mor_ad/app/install.sh

cp /usr/src/mor/mor_ad/mor_ad_cron /home/mor_ad/




Call failed to go through, reason (3) Remote end Ringing

Sometimes comes together with:

Exceptionally long voice queue length queuing to CHANNEL_NAME
Queued call to CHANNEL_NAME expired without completion after 0 attempts

Too much calls at the same time. Server cannot cope. Decrease your settings in mor.conf file for AD.

Also turning logs off will help a lot (sometimex x3!) More info: MOR Server Speedup



See also