Difference between revisions of "Call Routing by priority (Manual LCR)"
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To set this feature, you need to set the type of priority in LCR: | To set this feature, you need to set the type of priority in LCR: | ||
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[[Image:lcr_by_priority1.png]] | [[Image:lcr_by_priority1.png]] | ||
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You can go to Providers and click on Change Order to change the order of Providers for this LCR: | You can go to Providers and click on Change Order to change the order of Providers for this LCR: | ||
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[[Image:lcr_by_priority2.png]] | [[Image:lcr_by_priority2.png]] | ||
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Now you can Drag&Drop Providers to change their order: | Now you can Drag&Drop Providers to change their order: | ||
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[[Image:lcr_by_priority3.png]] | [[Image:lcr_by_priority3.png]] | ||
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[[Change Provider order by Drag&Drop video |This video]] demonstrates how to do that. | [[Change Provider order by Drag&Drop video |This video]] demonstrates how to do that. | ||
Click Back when you are finished. Assign this LCR to users and route calls manually. | Click Back when you are finished. Assign this LCR to users and route calls manually. | ||
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=See also= | |||
* [[LCR]] | |||
* [[Call routing per destination basis]] | |||
Revision as of 16:42, 8 March 2013
Call Routing by priority means that a call is routed by a predetermined order, not by the cheapest price for the destination.
This method of routing is used when it is known that a Provider provides better quality for some destinations, or for some other reason a call should go in some special order.
To set this feature, you need to set the type of priority in LCR:
You can go to Providers and click on Change Order to change the order of Providers for this LCR:
Now you can Drag&Drop Providers to change their order:
This video demonstrates how to do that.
Click Back when you are finished. Assign this LCR to users and route calls manually.
