Difference between revisions of "What is necessary to troubleshoot MOR system"
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m (moved What is necessary to troubleshoot MOR PRO system to What is necessary to troubleshoot MOR system) |
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* Exact specification about the problem | * Exact specification about the problem: | ||
* Complete CLI output regarding problematic call (if problem is with dialing) | ** When it happens | ||
** Upon which conditions | |||
** Which number is dialed/To which number is dialed | |||
** Which user/device/provider/did/etc is/are used | |||
** ETC - as many details as possible | |||
* If problem is with some file - attach file or send it over email | |||
* Complete Asterisk CLI output regarding problematic call (if problem is with dialing) | |||
** [http://wiki.kolmisoft.com/index.php/Asterisk_CLI What is Asterisk CLI?] | |||
<br> | |||
---- | |||
<br> | |||
* System Admin's password to GUI | * System Admin's password to GUI | ||
* SSH root password | * SSH root password | ||
* MySQL root or mor password and access to phpmyadmin | * MySQL root or mor password and access to phpmyadmin | ||
Latest revision as of 15:01, 28 March 2011
- Exact specification about the problem:
- When it happens
- Upon which conditions
- Which number is dialed/To which number is dialed
- Which user/device/provider/did/etc is/are used
- ETC - as many details as possible
- If problem is with some file - attach file or send it over email
- Complete Asterisk CLI output regarding problematic call (if problem is with dialing)
- System Admin's password to GUI
- SSH root password
- MySQL root or mor password and access to phpmyadmin
