Voicemail does not work

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Revision as of 12:28, 28 May 2010 by Admin (talk | contribs)
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VoiceMail application is missing

Make sure VoiceMail application is loaded:

CLI> show modules like mail
Module                         Description                              Use Count
app_hasnewvoicemail.so         Indicator for whether a voice mailbox ha 0
app_voicemail.so               Comedian Mail (Voicemail System)         0
2 modules loaded

If no - restart Asterisk and look for error messages.

Fix error or recompile Asterisk.




External server is checked

Go to SETTINGS - Billing - DIDs - PBX Functions - VoiceMail and uncheck (if checked) VoiceMail Server active.

If Voicemail starts to work, it means that you misconfigured External Voicemail server (or clicked this checkbox by accident).




See also