Difference between revisions of "Voicemail does not work"
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= VoiceMail application is missing = | = VoiceMail application is missing = | ||
Make sure VoiceMail application is | Make sure VoiceMail application is loaded: | ||
CLI> show modules like mail | CLI> show modules like mail | ||
| Line 17: | Line 17: | ||
= External server is checked = | = External server is checked = | ||
Go to '''SETTINGS - Billing - DIDs - PBX Functions - VoiceMail''' and uncheck (if checked) '''VoiceMail Server active''' | Go to '''SETTINGS - Billing - DIDs - PBX Functions - VoiceMail''' and uncheck (if checked) '''VoiceMail Server active'''. | ||
If Voicemail starts to work | If Voicemail starts to work, it means that you misconfigured External Voicemail server (or clicked this checkbox by accident). | ||
Revision as of 12:28, 28 May 2010
VoiceMail application is missing
Make sure VoiceMail application is loaded:
CLI> show modules like mail Module Description Use Count app_hasnewvoicemail.so Indicator for whether a voice mailbox ha 0 app_voicemail.so Comedian Mail (Voicemail System) 0 2 modules loaded
If no - restart Asterisk and look for error messages.
Fix error or recompile Asterisk.
External server is checked
Go to SETTINGS - Billing - DIDs - PBX Functions - VoiceMail and uncheck (if checked) VoiceMail Server active.
If Voicemail starts to work, it means that you misconfigured External Voicemail server (or clicked this checkbox by accident).
