Testing MOR PRO installation
Login to the system
Go to the GUI: http://<my-ip-address>/billing
And login as: admin/admin
Configuration file
Go to /home/mor/config/environment.rb
- Web_URL - enter correct URL where MOR GUI can be reached, e.g. http://23.45.67.89/billing
- Do not leave 0.0.0.0 - it's bad value, enter real IP by which you access GUI
- Recordings_Folder - enter correct URL where recordings can be reached (they can be on different server, e.g. http://98.65.43.21/billing/recordings)
- Addons - enable addons if you purchased them. Note - enabling them when they are not installed will mess your GUI
Restart Apache:
If you have Debian:
/etc/init.d/apache2 restart
Or Centos/Fedora:
/etc/init.d/httpd restart
GUI
Go to and make sure page is displayed correctly:
- SETUP - Settings - Save changes (press on it)
- SETUP - Settings - Logo <--- change logo to something else, change back to make sure it works
- SETTINGS-Users-Devices - create new device/delete device
- SETTINGS - Accounting - Invoices - Generate...
- SETTINGS - Setup - PBX-Functions - VoiceMail - SAVE (press it)
- STATISTICS - Call - Graphs
- SETTINGS - Users - Recordings - Show
- PERSONAL MENU - Calls
Register new user over GUI (registration from login page), enter your email and check after registration if you received it
Realtime
NOTE: From 0.6.14 install script test.sh script is used to check for realtime.
In Asterisk CLI:
realtime mysql status
Should show something like:
Connected to mor@127.0.0.1, port 3306 with username mor for 4 days, 13 hours, 13 minutes, 29 seconds.
If you see this:
ERROR[8898]: res_config_mysql.c:637 mysql_reconnect: MySQL RealTime: Ping failed (2006). Trying an explicit reconnect.
That's ok. It means connection to MySQL timed out, but connection is reestablished. Try previous command and result should be ok.
Activation test
Configure softphone with following settings: 101/101 and call any number, let's say 123456789. On the CLI normal call process should be visible. If MOR tells, that "MOR is not authorized to work on this computer" - that means there are problems with serial.
Or in Asterisk CLI write:
module unload app_mor.so module load app_mor.so
It should say somethign similar:
[Dec 10 08:49:27] NOTICE[19319]: app_mor.c:4050 load_module: MOR PRO is authorized to work on this computer. Loaded app_mor.so => (MOR Billing Solution v0.5.0.6)
This means everything is ok.
Codecs
NOTE: From 0.6.14 install script test.sh script is used to check for installed codecs.
In Asterisk CLI:
show translation
Should show g723 and g729 installed:
If g723 and g729 lines look like this:
g723 - - - - - - - - - - - - - g729 - - - - - - - - - - - - -
Then - install g723/g729 codecs.
Autodialer
Skip this section if you do not have Auto-Dialer addon.
Enable crontab logs:
/etc/syslog.conf uncomment cron.*
Execute:
/etc/init.d/sysklogd restart
Change editor from vi to some usable one:
In file /root/.bashrc at the end add: export EDITOR='mcedit'
Relogin to root account for this change to take effect.
Execute:
crontab -e
In the file's end add:
*/5 * * * * /home/mor_ad/mor_ad_cron >> /home/mor_ad/mor_ad_cron.log
Make sure you pressed ENTER after this line!!! If you don't it will not work.
mime-construct
NOTE: From 0.6.14 install script test.sh script is used to check for installed mime-construct.
It is used to send faxes.
Write in bash to test:
mime-construct
You should see:
mime-construct: no recipients specified
If you see something else - reinstall mime-construct
Fax2Email
NOTE: From 0.6.14 install script test.sh script is used to check for installed fax applications
In Asterisk CLI:
module show like fax
It should show:
CLI> module show like fax Module Description Use Count app_nv_faxdetect.so NV Fax Detection Application 0 app_rxfax.so Trivial FAX Receive Application 0 app_txfax.so Trivial FAX Transmit Application 0 3 modules loaded
Go to device's 102 settings and change fax email to yours.
Register your softphone with settings 101/101 (if you can't make sure you opened necessary ports.
Using your softphone dial *9901 - you should get email with test fax attached as PDF.
Go to:
- STATISTICS-VARIOUS-FAXES - press on PDF - should open your received fax
VoiceMail
Call *97, you should hear: Comedian Mail Mailbooox... or You haaaave no messages...
H323
NOTE: From 0.6.14 install script test.sh script is used to check for installed H323 support.
In Asterisk CLI:
module show like h323
WEB Callback
Login as user 101: (101/101)
Go to PERSONAL MENU - Various - Callback and enter any numbers, press Execute. On Asterisk CLI you should see:
-- Attempting call on Local/21233@mor_cb_src/n for 23234@mor_cb_dst:1 (Retry 1)
-- Executing [21233@mor_cb_src:1] NoOp("Local/21233@mor_cb_src-18d8,2", "MOR CB calls src!") in new stack
....
Possible errors:
Errno::EACCES (Permission denied - /tmp/mor_cf_xxxx or /var/spool/asterisk/outgoing/mor_cf_xxxx)
A Errno::EXDEV occurred in functions#activate_callback:
No action on Asterisk CLI - enter correct AMI settings in MOR GUI Settings - AMI Interface
Crontab for Auto-Dialer
Skip this section if you do not have Auto-Dialer addon.
Check /home/mor_ad/mor_ad_cron.log, you should see something like this:
2007-12-07 00:01:53 - Start of MOR Auto-Dialer Cron script. DB config. Host: localhost, DB name: mor, user: mor, psw: mor, port: 3306. Successfully connected to database. No campaigns found active this time: 00:01:53 Total campaigns retrieved: 0
For multi-server systems
Configure AMI connections
On Asterisk servers configure /etc/asterisk/manager.conf to allow GUI server to connect to Asterisk servers over AMI
[mor] secret = morsecret deny=0.0.0.0/0.0.0.0 permit=127.0.0.1/255.255.255.0 permit=10.70.10.10/255.255.255.0 read = system,call,log,verbose,command,agent,user,config write = system,call,log,verbose,command,agent,user,config
NOTE: 10.70.10.10 is EXAMPLE IP - put correct one in your system.
Enter Asterisk servers into GUI interface
Enter correct settings to allow GUI to manage Asterisk servers over AMI
