Testing MOR PRO installation
From KolmiSoft Wiki
Contents |
[edit] Login to the system
Go to the GUI: http://<my-ip-address>/billing
And login as: admin/admin
[edit] Configuration file
Go to /home/mor/config/environment.rb
- Web_URL - enter correct URL where MOR GUI can be reached, e.g. http://23.45.67.89/billing
- Do not leave 0.0.0.0 - it's bad value, enter real IP by which you access GUI
- Recordings_Folder - enter correct URL where recordings can be reached (they can be on different server, e.g. http://98.65.43.21/billing/recordings)
- Addons - enable addons if you purchased them. Note - enabling them when they are not installed will mess your GUI
Restart Apache:
If you have Debian:
/etc/init.d/apache2 restart
Or Centos/Fedora:
/etc/init.d/httpd restart
[edit] GUI
Go to and make sure page is displayed correctly:
- SETUP - Settings - Save changes (press on it)
- SETUP - Settings - Logo <--- change logo to something else, change back to make sure it works
- SETTINGS-Users-Devices - create new device/delete device
- SETTINGS - Accounting - Invoices - Generate...
- SETTINGS - Setup - PBX-Functions - VoiceMail - SAVE (press it)
- STATISTICS - Call - Graphs
- SETTINGS - Users - Recordings - Show
- PERSONAL MENU - Calls
Register new user over GUI (registration from login page), enter your email and check after registration if you received it
[edit] Realtime
In Asterisk CLI:
realtime mysql status
Should show something like:
Connected to mor@127.0.0.1, port 3306 with username mor for 4 days, 13 hours, 13 minutes, 29 seconds.
If you see this:
ERROR[8898]: res_config_mysql.c:637 mysql_reconnect: MySQL RealTime: Ping failed (2006). Trying an explicit reconnect.
That's ok. It means connection to MySQL timed out, but connection is reestablished. Try previous command and result should be ok.
[edit] Activation test
Configure softphone with following settings: 101/101 and call any number, let's say 123456789. On the CLI normal call process should be visible. If MOR tells, that "MOR is not authorized to work on this computer" - that means there are problems with serial.
Or in Asterisk CLI write:
module unload app_mor.so module load app_mor.so
It should say somethign similar:
[Dec 10 08:49:27] NOTICE[19319]: app_mor.c:4050 load_module: MOR PRO is authorized to work on this computer. Loaded app_mor.so => (MOR Billing Solution v0.5.0.6)
This means everything is ok.
[edit] Codecs
In Asterisk CLI:
show translation
Should show g723 and g729 installed:
If g723 and g729 lines look like this:
g723 - - - - - - - - - - - - - g729 - - - - - - - - - - - - -
Then - install g723/g729 codecs.
[edit] Autodialer
Skip this section if you do not have Auto-Dialer addon.
Enable crontab logs:
/etc/syslog.conf uncomment cron.*
Execute:
/etc/init.d/sysklogd restart
Change editor from vi to some usable one:
In file /root/.bashrc at the end add: export EDITOR='mcedit'
Relogin to root account for this change to take effect.
Execute:
crontab -e
In the file's end add:
*/5 * * * * /home/mor_ad/mor_ad_cron >> /home/mor_ad/mor_ad_cron.log
Make sure you pressed ENTER after this line!!! If you don't it will not work.
[edit] mime-construct
It is used to send faxes.
Write in bash to test:
mime-construct
You should see:
mime-construct: no recipients specified
If you see something else - reinstall mime-construct
[edit] Fax2Email
In Asterisk CLI:
module show like fax
It should show:
CLI> module show like fax Module Description Use Count app_nv_faxdetect.so NV Fax Detection Application 0 app_rxfax.so Trivial FAX Receive Application 0 app_txfax.so Trivial FAX Transmit Application 0 3 modules loaded
Go to device's 102 settings and change fax email to yours.
Register your softphone with settings 101/101 (if you can't make sure you opened necessary ports.
Using your softphone dial *9901 - you should get email with test fax attached as PDF.
Go to:
- STATISTICS-VARIOUS-FAXES - press on PDF - should open your received fax
[edit] VoiceMail
Call *97, you should hear: Comedian Mail Mailbooox... or You haaaave no messages...
[edit] H323
In Asterisk CLI:
module show like h323
[edit] WEB Callback
Login as user 101: (101/101)
Go to PERSONAL MENU - Various - Callback and enter any numbers, press Execute. On Asterisk CLI you should see:
-- Attempting call on Local/21233@mor_cb_src/n for 23234@mor_cb_dst:1 (Retry 1)
-- Executing [21233@mor_cb_src:1] NoOp("Local/21233@mor_cb_src-18d8,2", "MOR CB calls src!") in new stack
....
Possible errors:
Errno::EACCES (Permission denied - /tmp/mor_cf_xxxx or /var/spool/asterisk/outgoing/mor_cf_xxxx)
A Errno::EXDEV occurred in functions#activate_callback:
No action on Asterisk CLI - enter correct AMI settings in MOR GUI Settings - AMI Interface
[edit] Crontab for Auto-Dialer
Skip this section if you do not have Auto-Dialer addon.
Check /home/mor_ad/mor_ad_cron.log, you should see something like this:
2007-12-07 00:01:53 - Start of MOR Auto-Dialer Cron script. DB config. Host: localhost, DB name: mor, user: mor, psw: mor, port: 3306. Successfully connected to database. No campaigns found active this time: 00:01:53 Total campaigns retrieved: 0
[edit] For multi-server systems
[edit] Configure AMI connections
On Asterisk servers configure /etc/asterisk/manager.conf to allow GUI server to connect to Asterisk servers over AMI
[mor] secret = morsecret deny=0.0.0.0/0.0.0.0 permit=127.0.0.1/255.255.255.0 permit=10.70.10.10/255.255.255.0 read = system,call,log,verbose,command,agent,user,config write = system,call,log,verbose,command,agent,user,config
NOTE: 10.70.10.10 is EXAMPLE IP - put correct one in your system.
[edit] Enter Asterisk servers into GUI interface
Enter correct settings to allow GUI to manage Asterisk servers over AMI
