Testing MOR PRO installation

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Contents

[edit] Initial tests

  • MySQL and Asterisk connectivity
  • Fax2Email modules
  • H323 module
  • #mime-construct
  • If g723 and g729 codecs are installed
  • Connected users
  • Autodialer
  • Part of GUI

That can be done manually also.

[edit] Login to the system

Go to the GUI: http://<my-ip-address>/billing

And login as: admin/admin

If you can't connect or unable to access, reboot PC where MOR is installed and try again.

[edit] Configuration file

Go to /home/mor/config/environment.rb

  • Web_URL - enter correct URL where MOR GUI can be reached, e.g. http://23.45.67.89/billing
    • Do not leave 0.0.0.0 - it's bad value, enter real IP by which you access GUI
  • Recordings_Folder - enter correct URL where recordings can be reached (they can be on different server, e.g. http://98.65.43.21/billing/recordings)
  • Addons - enable addons if you purchased them. Note - enabling them when they are not installed will mess your GUI

Restart Apache:

If you have Debian: 

/etc/init.d/apache2 restart

Or Centos/Fedora: 

/etc/init.d/httpd restart

[edit] h323.conf

Enter servers IP as described here: One-way audio or not audio at all



[edit] GUI

Go to and make sure page is displayed correctly:

  • SETTINGS - Users - Devices - create new device/delete device

Register new user over GUI (registration from login page), enter your email and check after registration if you received it


[edit] Activation test

Configure softphone with following settings: 101/101 and call any number, let's say 123456789. On the CLI normal call process should be visible. If MOR tells, that "MOR is not authorized to work on this computer" - that means there are problems with serial.

Or in Asterisk CLI write: 

module unload app_mor.so
module load app_mor.so

It should say somethign similar: 

[Dec 10 08:49:27] NOTICE[19319]: app_mor.c:4050 load_module: MOR PRO is authorized to work on this computer.
Loaded app_mor.so => (MOR Billing Solution v0.5.0.6)

This means everything is ok.


[edit] VoiceMail

Dial *97, you should hear: Comedian Mail Mailbooox... or You haaaave no messages...

[edit] WEB Callback

Login as user 101: (101/101)

Go to PERSONAL MENU - Various - Callback and enter any numbers, press Execute. On Asterisk CLI you should see: 

-- Attempting call on Local/21233@mor_cb_src/n for 23234@mor_cb_dst:1 (Retry 1)
-- Executing [21233@mor_cb_src:1] NoOp("Local/21233@mor_cb_src-18d8,2", "MOR CB calls src!") in new stack
....

Possible errors: 

Errno::EACCES (Permission denied - /tmp/mor_cf_xxxx or /var/spool/asterisk/outgoing/mor_cf_xxxx)

A Errno::EXDEV occurred in functions#activate_callback:

Fix it.

No action on Asterisk CLI - enter correct AMI settings in MOR GUI Settings - AMI Interface

[edit] Crontab for Auto-Dialer

Skip this section if you do not have Auto-Dialer addon.

Check /home/mor_ad/mor_ad_cron.log, you should see something like this: 

2007-12-07 00:01:53 - Start of MOR Auto-Dialer Cron script.
DB config. Host: localhost, DB name: mor, user: mor, psw: mor, port: 3306.
Successfully connected to database.
No campaigns found active this time: 00:01:53
Total campaigns retrieved: 0



[edit] For multi-server systems

[edit] Configure AMI connections

On Asterisk servers configure /etc/asterisk/manager.conf to allow GUI server to connect to Asterisk servers over AMI 

[mor]
secret = morsecret
deny=0.0.0.0/0.0.0.0
permit=127.0.0.1/255.255.255.0
permit=10.70.10.10/255.255.255.0
read = system,call,log,verbose,command,agent,user,config
write = system,call,log,verbose,command,agent,user,config

NOTE: 10.70.10.10 is EXAMPLE IP - put correct one in your system.

[edit] Enter Asterisk servers into GUI interface

Enter correct settings to allow GUI to manage Asterisk servers over AMI

[edit] Read below only if asterisk isn't on the same server

If Asterisk is running on different machine, then you need to setup correct recordings folder. 1 Make sure apache is running on Asterisk server, secondly make sure you have correct "Recordings_Folder" value (You have to enter something like this: http://asterisk.server/recordings/ ). Now delete /home/mor/public/recordings symlink from GUI server. To test, try to open recordings page in your GUI.

[edit] Final steps

If this server has GUI, make sure change variable ExceptionNotifier.email_prefix = "[CLIENT] " variable to your contacts. For example:

ExceptionNotifier.email_prefix = "[Digital Solutions .132] " (where .132 is last digits of server's IP address).

Afterwards, restart apache.

So if you will have problem with your GUI, authors will get noticed instantly.


Note to engineers: Always update server list with new data.


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