Sound files

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Sound files used by MOR are located in /var/lib/asterisk/sounds/mor.

To see sound files go to SETTINGS -> Billing -> DIDs -> IVR -> Voices and click the Sound files link:


Ivr soundfiles.png




Currently supported languages

  • English
  • Spanish
  • Russian
  • French
  • Brazilian-Portuguese
  • Italian
  • German
  • Hebrew
  • Chinese (partly)
  • Vietnamese (partly)

Listen to the voices in: MOR IVR Samples



Add another language


Necessary files

File nameWhat it says
and ...and...
auth_failed Authorization failed.
balance_empty Your balance is empty.
cc_busy The number is busy.
cc_callingcard_choices Press one to enter new number. Press two to redial same number. Press three to check your balance. Press four to use new card.
cc_card_expired Card expired.
cc_card_is_empty Card is empty.
cc_card_is_not_sold_yet Card is not sold yet.
cc_card_not_found Card not found.
cc_dialing_previous_number Dialing previous number...
cc_enter_card_number_pin Please enter your card and pin number:
cc_enter_pin Please enter your pin number:
cc_goodbye Goodbye.
cc_you_have_entered_nothing You have entered nothing.
cc_please_enter_number Please enter the number you wish to call followed by the hash (#) key. If making an international call include the international code.
cc_unreachable The number is unreachable.
enter_pin Please enter your PIN number.
enter_voucher_number Please enter voucher number.
EUR_cents ...cents.
EUR_many ...euros...
EUR_one ...euro...
GBP_cents ...pence.
GBP_many ...pounds...
GBP_one ...pound...
you_have You have...
your_balance_was_increased_by Your balance was increased by...
minus minus...
minute ...minute
minutes ...minutes
seconds ...seconds.
unlimited_minutes ...unlimited minutes.
USD_cents ...cents.
USD_many ...dollars...
USD_one ...dollar...
voucher_not_found Voucher not found.
thank_you Thank you.

+ all digit files for your language.

Example files: http://www.kolmisoft.com/packets/mor9_sounds.tgz



Translation/recording

  • Translate and record a sound file to your language (example: French (fr)).




Converting

In order to have Asteriskplay files, they should be converted to Bit rate: 16-bit, Sample rate: 8000Hz, MONO.

This can be done using the sox command:

/usr/bin/sox file1.wav -r 8000 -c 1 -s -w file2.wav resample -ql 

... and putting them into /var/lib/asterisk/sounds/mor/ivr_voices/fr.

Also, the script /usr/src/mor/sh_scripts/convert2astwav.sh can be used to convert many files at once. Just execute it in the folder with .wav files.



Errors

These errors means that a sound file is not Asterisk compatible:

[Dec 22 03:00:46] WARNING[20516]: format_wav.c:148 check_header: Not in mono 2                                                              
[Dec 22 03:00:46] WARNING[20516]: file.c:322 fn_wrapper: Unable to open format wav



Digits

Let's say you need digit sounds recorded in French (fr).

Put all digit recordings into /var/lib/asterisk/sounds/digits/fr.

List of sound files for digits



Setting language

  • In DID settings, set language = fr.

If you want to set your default language for the whole system, not only for DIDs, then in sip.conf/iax2.conf/etc (they are in /etc/asterisk) set:

language = fr 

Where fr is JUST AN EXAMPLE, CHANGE fr TO THE APPROPRIATE LANGUAGE!!!

Reload Asterisk.



Currency

For example, let's take Georgian currency GEL (Georgian lari).

You will need these sound files:

   * GEL_cents (meaning 1/100 of main currency, "cents" for USD/EUR, "tetri" for Georgian GEL)
   * GEL_many (meaning many of main currency, "dollars" for USD, "euros"  for EUR, "lari"? for Georgian GEL)
   * GEL_one (meaning 1 of main currency, "dollar" for USD, "euro" for EUR, "lari" for Georgian GEL)

They should be placed into /var/lib/asterisk/sounds/mor/ivr_voices/X.

Where X means your language.



Remove a default sound file from MOR logic

Just set the appropriate sound file to contain silence.



Remove/Change sound files

Files are stored in /var/lib/asterisk/sounds/mor/ivr_voices/.

Change the necessary sound file if you want to.

Make sure it is in Asterisk compatible format.