Providers Statistics
From Kolmisoft Wiki
Jump to navigationJump to search
Description
Calls statistics by Providers lets you to see report of calls for concrete Provider.
Usage
Go to STATISTICS –> Calls –> Providers.
This report shows all providers' statistics at once:
In the selected period, you can check various statistics about all the providers in your system. If you click on a number in the Answered/No Answer/Busy/Failed columns, you will open a window where these calls are listed.
While making a prefix search, if you want to see all prefixes starting with a certain combination, you should enter % at the end. For example, if you want to see all prefixes starting with 37 you will have to enter 37%. If you enter only 37 you will only see this prefix.
