IVR setup example

From Kolmisoft Wiki
Revision as of 09:04, 29 September 2012 by Admin (talk | contribs)
Jump to navigationJump to search

First you need to have 4 devices under one or more users.

http://wiki.kolmisoft.com/index.php/File:IVR_setup1.png

SIP phones can be registered to these devices directly, or devices can be forwarded to external number if you need to reach it. Device can be forwarded to external number by using its Call Flow.

Then when you have end Devices prepared, you need to upload audio file which will be played when someone will dial your IVR:

IVR setup2.png

When you have your sound file uploaded, go to SETTINGS -> Billing -> DIDs -> IVR -> IVRs and click New IVR. Enter the name and the name of the first block (for example "main"):

IVR setup3.png

Click Create.