Hangupcause Sounds
Description
MOR returns error codes when a call fails.
The codes are written in Asterisk CLI. The codes are visible in the Call List near each call.
To make it even simpler, MOR can play associated audio when some error happens. To enable the audio, make play_hgc_audio = 1 in mor.conf and restart Asterisk.
If this setting is equal to 2, then sound files will be played for ALL error codes (sound files for these error codes are not included into MOR) (This option is available starting from MOR 10.)
This setting is available to help new users start with MOR and get instant feedback about failed calls.
Sound files are stored in /var/lib/asterisk/sounds/mor/hgc.
IMPORTANT! For production use this setting should be disabled, because a call has to be answered in order to play these sounds and the dialer has to pay for the call.
How to disable
In order to disable these audio prompts in mor.conf set:
play_hgc_audio = 0
and restart Asterisk.
To check whether this setting is disabled, you can enter in Asterisk CLI:
mor show status
It should show as disabled:
CLI> mor show status MOR billing and Routing application status -------------------------------------------------- Version: 8.1.10 Server ID: 1 Active calls now/limit: 0/1000 Global call timeout: 7200 s Use LCR Partials: 1 Check banned CLIs: 1 Use Speed Dials: 1 >>> Play HGC Audio: 0 <<< Use Flat-Rates: 1
How to change
Sound files are stored in /var/lib/asterisk/sounds/mor/hgc. Overwrite them with sound files (converted to Asterisk readable format).
