Hangupcause Sounds

Description

MOR returns error codes when call fails.

They are written in Asterisk CLI. Also these codes are visible in Call List near each call.

To make it even simpler, MOR can play associated audio when some error happens.

To enable it make play_hgc_audio = 1 in mor.conf and restart Asterisk.

This setting is available from the start to help new users to start with MOR and get instant feedback about failed calls.

Sound files are stored in /var/lib/asterisk/sounds/mor/hgc

IMPORTANT! For production use this setting should be disabled because call is answered in order to play these sounds and dialer has to pay for the call.

How to disable

In order to disable these audio prompts in mor.conf set:

play_hgc_audio = 0

and restart Asterisk.

To check if this setting is disabled you can enter in Asterisk CLI:

mor show status

It should show as disabled:

CLI> mor show status

MOR billing and Routing application status
--------------------------------------------------
Version: 8.1.10
Server ID: 1
Active calls now/limit: 0/1000
Global call timeout: 7200 s
Use LCR Partials: 1
Check banned CLIs: 1
Use Speed Dials: 1
Play HGC Audio: 0
Use Flat-Rates: 1

See also

• Hangupcause Codes
• H323 hangupcause codes
• I do not want to hear an error message at the end of the call