Difference between revisions of "End IVR Type"

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Documentation for this feature comming soon..
=Description=
=About=


This option allows to select which End IVR to use for Calling Card Dial-Plan.


[[File:End_ivr_type2.png]]
[[File:End_ivr_type2.png]]
<br><br>
== End IVR #1 ==
This is default IVR.
When call ends or caller presses * to terminate call, he comes into this IVR.
Here he hears message: "Press 1 to dial new destination, press 2 to dial same destination, press 3 to check your balance, press 4 to use new card"
When user presses some button [1,2,3,4] he will be able to do such actions:
1 - Can enter new destination
2 - Can dial same old destination (redial)
3 - Can hear his balance
4 - Can enter new PIN to use new Card
<br><br>
== End IVR #2 ==
This type of IVR allows to enter new Destination or redial old one by pressing 1#.
User can enter destination and # to dial to it, o he can enter 1# and then system will redial old destination.
<br><br>
== End IVR #3 ==
This IVR is just a hangup. E.g. call will end at once using this IVR and no further actions will be possible.

Revision as of 14:17, 1 June 2011

Description

This option allows to select which End IVR to use for Calling Card Dial-Plan.

End ivr type2.png




End IVR #1

This is default IVR.

When call ends or caller presses * to terminate call, he comes into this IVR.

Here he hears message: "Press 1 to dial new destination, press 2 to dial same destination, press 3 to check your balance, press 4 to use new card"

When user presses some button [1,2,3,4] he will be able to do such actions:

1 - Can enter new destination
2 - Can dial same old destination (redial)
3 - Can hear his balance
4 - Can enter new PIN to use new Card




End IVR #2

This type of IVR allows to enter new Destination or redial old one by pressing 1#.

User can enter destination and # to dial to it, o he can enter 1# and then system will redial old destination.




End IVR #3

This IVR is just a hangup. E.g. call will end at once using this IVR and no further actions will be possible.