Difference between revisions of "End IVR Type"
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=Description= | |||
= | |||
This option allows to select which End IVR to use for Calling Card Dial-Plan. | |||
[[File:End_ivr_type2.png]] | [[File:End_ivr_type2.png]] | ||
<br><br> | |||
== End IVR #1 == | |||
This is default IVR. | |||
When call ends or caller presses * to terminate call, he comes into this IVR. | |||
Here he hears message: "Press 1 to dial new destination, press 2 to dial same destination, press 3 to check your balance, press 4 to use new card" | |||
When user presses some button [1,2,3,4] he will be able to do such actions: | |||
1 - Can enter new destination | |||
2 - Can dial same old destination (redial) | |||
3 - Can hear his balance | |||
4 - Can enter new PIN to use new Card | |||
<br><br> | |||
== End IVR #2 == | |||
This type of IVR allows to enter new Destination or redial old one by pressing 1#. | |||
User can enter destination and # to dial to it, o he can enter 1# and then system will redial old destination. | |||
<br><br> | |||
== End IVR #3 == | |||
This IVR is just a hangup. E.g. call will end at once using this IVR and no further actions will be possible. |
Revision as of 14:17, 1 June 2011
Description
This option allows to select which End IVR to use for Calling Card Dial-Plan.
End IVR #1
This is default IVR.
When call ends or caller presses * to terminate call, he comes into this IVR.
Here he hears message: "Press 1 to dial new destination, press 2 to dial same destination, press 3 to check your balance, press 4 to use new card"
When user presses some button [1,2,3,4] he will be able to do such actions:
1 - Can enter new destination 2 - Can dial same old destination (redial) 3 - Can hear his balance 4 - Can enter new PIN to use new Card
End IVR #2
This type of IVR allows to enter new Destination or redial old one by pressing 1#.
User can enter destination and # to dial to it, o he can enter 1# and then system will redial old destination.
End IVR #3
This IVR is just a hangup. E.g. call will end at once using this IVR and no further actions will be possible.