Difference between revisions of "Click2Call"

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This function lets press on phone icon in MOR GUI to initiate callback to selected number.
= >>> This feature is discontinued <<< =


Enable it in '''SETTINGS - Functionality - Click2Call active'''
= Description =


MOR will ring your default device and when you pickup - it will ring the destination number.
This function allows you to click on the phone icon in MOR GUI to initiate callback to a selected number.
 
Enable it in '''SETTINGS - Functionality - Click2Call active'''.
 
MOR will ring your default device and when you pick up, it will ring the destination number.


Click2Call works in following way:
Click2Call works in following way:


# You press on the [[Image:icon_phone.png]] icon next to phone number.
# You press on the [[Image:icon_phone.png]] icon next to the phone number.
# You phone rings
# Your phone rings.
# When you pickup you phone you are connected with number you pressed.
# When you pick up your phone, you are connected with the number you entered.


When you press on the [[Image:icon_phone.png]] icon next to phone number the small popup window appears which shows that number is dialing.
When you click the [[Image:icon_phone.png]] icon next to the phone number, the small popup window appears which shows that the number is dialing.




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==  ERROR! - NO DEVICE INFO ==
==  ERROR! - NO DEVICE INFO ==


Check if you have any device.
Check that you have a device.


E.g. if you login as admin to the MOR GUI, go to: http://YOUR_MOR_IP/billing/devices/show_devices/0 and check if you have any device.
For example, if you login as admin to the MOR GUI, go to: http://YOUR_MOR_IP/billing/devices/show_devices/0 and check whether you have any device.


If so - make sure that this device is working and it is marked as default.
If you do, make sure that the device is working and that it is marked as the default device.




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== Call is not activated ==
== Call is not activated ==


Make sure you have marked some of your device as Default and that this Default Device is connected to Asterisk server, e.g. you can call from it outside.
Make sure you have marked a device as Default and that this Default Device is connected to the Asterisk server, that is, you can call from it outside.





Latest revision as of 08:00, 15 April 2011

>>> This feature is discontinued <<<

Description

This function allows you to click on the phone icon in MOR GUI to initiate callback to a selected number.

Enable it in SETTINGS - Functionality - Click2Call active.

MOR will ring your default device and when you pick up, it will ring the destination number.

Click2Call works in following way:

  1. You press on the Icon phone.png icon next to the phone number.
  2. Your phone rings.
  3. When you pick up your phone, you are connected with the number you entered.

When you click the Icon phone.png icon next to the phone number, the small popup window appears which shows that the number is dialing.


ERROR! - NO DEVICE INFO

Check that you have a device.

For example, if you login as admin to the MOR GUI, go to: http://YOUR_MOR_IP/billing/devices/show_devices/0 and check whether you have any device.

If you do, make sure that the device is working and that it is marked as the default device.


Call is not activated

Make sure you have marked a device as Default and that this Default Device is connected to the Asterisk server, that is, you can call from it outside.





See also: