Difference between revisions of "Cannot download Fax PDF from GUI"

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Check /home/mor/config/environment.rb for correct value to Web_URL, which should point to external IP/hostname.
'''Check /home/mor/config/environment.rb for correct value to Web_URL, which should point to <u>external</u> IP/hostname'''.


If it points to local IP, then PDF will not be accessible from Internet, as in this example:
If it points to local IP, then PDF will not be accessible from Internet, as in this example:


[[Image:fax_ip.png|600px]]
[[Image:fax_ip.png|600px]]


''(Press on picture several times to enlarge it)''
<br><br>
<br><br>
==Server is under NAT==
If server is installed behind NAT and Web_URL variable in /home/mor/config/environment.rb is set to NAT gateway's external IP - make sure the server can access itself via that address.
<br><br>
= See also =  
= See also =  
* [[I have a problem with Fax]]
* [[I have a problem with Fax]]
* [[Fax over VoIP]]
* [[Fax over VoIP]]

Latest revision as of 11:00, 22 July 2011

Check /home/mor/config/environment.rb for correct value to Web_URL, which should point to external IP/hostname.

If it points to local IP, then PDF will not be accessible from Internet, as in this example:


Fax ip.png

(Press on picture several times to enlarge it)

Server is under NAT

If server is installed behind NAT and Web_URL variable in /home/mor/config/environment.rb is set to NAT gateway's external IP - make sure the server can access itself via that address.



See also