Cannot download Fax PDF from GUI

Check /home/mor/config/environment.rb for correct value to Web_URL, which should point to external IP/hostname.

If it points to local IP, then PDF will not be accessible from Internet, as in this example:

(Press on picture several times to enlarge it)

Server is under NAT

If server is installed behind NAT and Web_URL variable in /home/mor/config/environment.rb is set to NAT gateway's external IP - make sure the server can access itself via that address.

See also

• I have a problem with Fax
• Fax over VoIP