Difference between revisions of "Call hangs after 30 seconds"

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* Check timeout - maybe call can't last more then 30s?
* Check timeout - maybe call can't last more then 30s?
* Write down all IPs of all devices which participate in the session
* Enable sip debug and look for BYE packet, who is sending it.
* Enable sip debug and look for BYE packet, who is sending it.
* If there is no BYE packet - big chance that problem is in the network - e.g. BYE packet does not reach our end or other end has problems with SIP protocol implementation
* If there is no BYE packet - big chance that problem is in the network - e.g. BYE packet does not reach our end or other end has problems with SIP protocol implementation
** Check IP in SIP debug and compare to real IPs
** Check IP in SIP debug and compare to real IPs
** If it is possible - try to capture SIP debug at the other end and compare to SIP debug in MOR
** If it is possible - try to capture SIP debug at the other end and compare to SIP debug in MOR

Revision as of 07:48, 13 August 2009

  • Check timeout - maybe call can't last more then 30s?
  • Write down all IPs of all devices which participate in the session
  • Enable sip debug and look for BYE packet, who is sending it.
  • If there is no BYE packet - big chance that problem is in the network - e.g. BYE packet does not reach our end or other end has problems with SIP protocol implementation
    • Check IP in SIP debug and compare to real IPs
    • If it is possible - try to capture SIP debug at the other end and compare to SIP debug in MOR