213 Low balance for DID owner

 SYSTEM ERROR. CODE 213. Low balance for DID owner. 
This DID has price which should be paid by DIDs' owner. 
But owner does not have enough balance to cover this call and that is why this call cannot be completed.
Increase balance for DIDs' owner to solve this problem.
For more information please consult online manual at wiki.kolmisoft.com

DID usage is not allowed if this DIDs owner rate is > 0 and DID Owner does not have enough balance to cover call costs.

In Asterisk CLI it looks like this:

[Mar  4 17:57:13] NOTICE[3513]: app_mor.c:5265 mor_check_did: DID DEVICE id: 2, type = IAX2, extension: 101, is trunk? 0, 
 name: 101, USER id: 2, postpaid: 0, balance: -38.389999, frz_balance: 0.000000, credit: 0.000000, callflows: 0, record: 0
[Mar  4 17:57:13] ERROR[3513]: app_mor.c:1005 mor_authorize: Low balance for DID owner!
...
[Mar  4 17:57:13] NOTICE[3513]: app_mor.c:2746 mor_exec: Hangupcause: FAILED, code: 0, mor hangupcause: 213, hangupcause to DB: 213

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See also:

• Hangupcause Codes
• DID Billing