Difference between revisions of "204 No suitable providers found"

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  [[Image:audio.png]] SYSTEM ERROR. CODE 204. No providers found to terminate call to. None providers in routing table can accept and complete this call.  
  [[Image:audio.png]] SYSTEM ERROR. CODE 204. No providers found to terminate call to. No providers in routing table can accept and complete this call.  
  There can be several reasons why.   
  There can be several reasons why.   
  User can have empty routing table e.g. users' LCR does not have providers. Also these providers could not have rates for dialed destination.  
  The user may have an empty routing table, e.g. the user's LCR has no providers. Also, his providers may not have rates for the dialed destination.  
  To find exact cause for this problem please use Call Tracing. Call Tracing is best tool to troubleshoot this problem.  
  To find the exact cause of this problem, please use Call Tracing. Call Tracing is the best tool to troubleshoot this problem.  
  For more info consult online manual at wiki.kolmisoft.com
  For more information, consult the online manual at wiki.kolmisoft.com.






That means something is wrong with LCR or providers:
This error means that something is wrong with LCR or providers:


* required provider isn't added to dialing users LCR
* the required provider isn't added to the dialing user's LCR.
* provider does not have rates to destination
* the provider does not have rates to the destination.
* all Providers' rates are higher then users' rates and [[Allow loss calls]] is not enabled for users
* all Providers' rates are higher than users' rates and [[Allow loss calls]] is not enabled for users.


Check '''Call Tracing''' for specified user for EXACT info.
Check '''Call Tracing''' for the specified user to find the exact cause.





Revision as of 22:55, 23 May 2010

Audio.png SYSTEM ERROR. CODE 204. No providers found to terminate call to. No providers in routing table can accept and complete this call. 
There can be several reasons why.  
The user may have an empty routing table, e.g. the user's LCR has no providers. Also, his providers may not have rates for the dialed destination. 
To find the exact cause of this problem, please use Call Tracing. Call Tracing is the best tool to troubleshoot this problem. 
For more information, consult the online manual at wiki.kolmisoft.com.


This error means that something is wrong with LCR or providers:

  • the required provider isn't added to the dialing user's LCR.
  • the provider does not have rates to the destination.
  • all Providers' rates are higher than users' rates and Allow loss calls is not enabled for users.

Check Call Tracing for the specified user to find the exact cause.





See also: